Provider Relations & Education Specialist (Hybrid)

Delta Dental of Michigan; Nashville (TN); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Delta Dental of Michigan, Ohio, and Indiana seeks a Provider Representative in Nashville with a hybrid work arrangement. The role focuses on educating and assisting dental providers with TennCare DBM programs and related benefits, including prior authorization and electronic billing.

The position requires strong communication and interpersonal skills, plus travel within Tennessee and nationally. Residence in Davidson County or nearby counties is required to support regional operations and

Qualifications

• Bachelor-like communication and interpersonal skills are essential.
• Ability to manage multiple tasks and prioritize.
• Understanding of healthcare regulations is a plus.

Responsibilities

• Supports providers with non-billing issues and education outreach.
• Conducts annual office visits to participating dental offices in the region.
• Familiar with TennCare ECF CHOICES and 1915 DBM program requirements and benefits.
• Educates providers on authorization, electronic billing, and program compliance.
• Monitors provider performance and maintains relationships with healthcare providers.

Skills

Communication skills

Interpersonal skills

Travel readiness

Education

Associate's degree in business administration, communications, dental assisting or dental hygiene

Job description

Delta Dental of Michigan, Ohio, and Indiana seeks a Provider Representative in Nashville with a hybrid work arrangement. The role focuses on educating and assisting dental providers with TennCare DBM programs and related benefits, including prior authorization and electronic billing.

The position requires strong communication and interpersonal skills, plus travel within Tennessee and nationally. Residence in Davidson County or nearby counties is required to support regional operations and