Provider Relations Analyst

Aspen Dental; Village of East Syracuse (NY); On-site; USD 75,000 - 80,000; Full time

Job summary

Aspen Dental seeks a Provider Relations Analyst to manage provider data and reports. This role involves compliance support, data management, and operational reporting, requiring strong analytical skills and attention to detail. Ideal candidates will have 3-5 years in healthcare operations and proficiency in data reporting tools.

Qualifications

• 3-5 years in healthcare operations or provider data management required.
• Strong proficiency in Microsoft Excel and other data reporting tools.
• Ability to manage multiple deadlines and communicate effectively.

Responsibilities

• Manage and maintain accurate provider data and records.
• Generate detailed reports for internal and external stakeholders.
• Support compliance with payer and regulatory requirements.

Skills

Attention to Detail

Analytical Skills

Problem-Solving

Communication

Organizational Skills

Education

Associate or bachelor’s degree in healthcare administration

Tools

Microsoft Excel

SQL Big Query

Job description

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 50 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.

As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team at Aspen Dental as a Provider Relations Analyst.

Job Summary:

The Provider Relations Analyst is responsible for managing and maintaining accurate provider data and records, generating detailed reports for internal and external stakeholders, and supporting compliance with payer and regulatory requirements. This role ensures timely and accurate reporting, supports delegated plan reporting, and serves as a backup contact for technical and regulatory inquiries.

Essential Functions:

Reporting & Data Management:

• Preparation of monthly performance metrics for the credentialing & enrollment teams
• Generate and distribute specialized reports from the Provider Directory for internal and external partners
• Audit-specific directory listings for delegated audits

Daily Operations:

• Save and manage daily participation reports
• Complete bulk uploads of updated data into credentialing software as needed

Payer-Specific Reporting:

• Quarterly and semi-annual reports with summary pages of credentialing activity
• Semi-annual full directory reports
• Attend delegated plan meetings/Joint Operating Committee meetings
• Other duties as assigned.

Experience

• Associate or bachelor’s degree in healthcare administration, Business, or related field preferred
• 3-5 years in healthcare operations or provider data management required
• Strong proficiency in Microsoft Excel and other data reporting tools such as SQL Big query is required
• Experience with payor enrollment software preferred
• Excellent attention to detail and organizational skills, ability to identify trends within data
• Ability to manage multiple deadlines and communicate effectively with internal and external stakeholders
• Proven analytical and problem-solving abilities

Characteristics and Abilities:

• Excellent oral and written communications, interpersonal and organizational skills.
• Strong ability to measure and report on key metrics of team performance.
• Multiple project leadership, business partnering and cross department/matrix collaboration.
• Self-management abilities and sound business judgment.
• Flexibility to support and adapt to frequent change.
• This role requires current, in-depth knowledge of governmental and commercial insurance rules and regulations.

Salary range: $75,000 - $80,000