Provider Quality Outreach Supervisor

BlueCross BlueShield of Tennessee; Knoxville (TN); Remote; USD 70,000 - 90,000; Full time

Job summary

A leading healthcare provider is looking for a candidate in Knoxville, TN for a remote supervisory role overseeing regional coordinators in healthcare services. Applicants should have a Bachelor's degree or an active nursing license, along with supervisory experience in healthcare. Strong analytical and communication skills are a must. This position also offers growth opportunities within a supportive environment.

Benefits

Flexible work schedule

Career advancement opportunities

Collaborative work environment

Qualifications

• Bachelor's degree or equivalent work experience; OR, Registered Nurse with active license.
• Minimum of 2 years of supervisory experience.
• At least 5 years of experience in the healthcare industry.

Responsibilities

• Oversee five regional coordinators to ensure team goals are met.
• Conduct medical record reviews to support data collection.
• Analyze and interpret provider data to improve quality.

Skills

Analytical skills

Oral communication

Written communication

Microsoft Office proficiency

Education

Bachelor's degree or relevant experience

Registered Nurse with active license

Job description

Employer Industry: Healthcare Services

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Remote position with a flexible work schedule (Monday – Friday, 8:00 a.m. to 5:00 p.m. EST)
- Involves travel (approximately 10%) throughout Tennessee
- Supportive and collaborative work environment
- Chance to make a positive impact on provider quality ratings and healthcare outcomes

What to Expect (Job Responsibilities):
- Oversee five regional coordinators to ensure team goals are met and provide training for new staff
- Conduct medical record reviews to support data collection for value-based provider groups
- Analyze and interpret provider data to help improve quality star measures
- Secure access pathways to medical records and ensure timely feedback to provider groups
- Assign external attestation audit reviews and report on productivity

What is Required (Qualifications):
- Bachelor’s degree or equivalent work experience; OR, Registered Nurse with active license in Tennessee or participating Nurse Licensure Compact state
- Minimum of 2 years of supervisory experience
- At least 5 years of experience in the healthcare industry
- Proficient in Microsoft Office (Outlook, Word, Excel, Access, and PowerPoint)
- Strong analytical skills and excellent oral and written communication skills

How to Stand Out (Preferred Qualifications):
- Experience with HEDIS and quality improvement programs in healthcare
- Demonstrated ability to effectively work with senior leadership teams
- Strong public speaking and presentation skills
- Proven capacity to manage multiple assignments with critical deadlines
- Understanding of the consumer healthcare market

#HealthcareServices #ProviderQuality #RemoteWork #CareerOpportunity #HealthcareLeadership