Provider Operations Coordinator

Legion Health; United States; Remote; USD 42,000 - 64,000; Full time

Job summary

Legion Health, Inc. is seeking a healthcare operations professional to coordinate provider recruiting, onboarding, and payroll support enabling scalable care delivery. This role involves maintaining trackers, ensuring state coverage, and credentialing processes, while communicating with providers via Slack and email.

The candidate should be organized, detail-focused, and comfortable in a fast-moving startup environment with HIPAA-conscious handling of sensitive information.

Qualifications

• 2+ years of experience in healthcare operations, recruiting coordination, onboarding, payroll support, or HR administration.
• Extreme organization and reliability with a focus on detail-oriented workflows.
• Proficiency with spreadsheets, trackers, and checklists.
• Clear and professional written English communication skills.
• Ability to work proactively in a fast-moving startup environment.
• HIPAA awareness and ability to handle sensitive information.

Responsibilities

• Manage provider recruiting coordination including candidate tracking, interview scheduling, and application follow-ups
• Support provider onboarding by collecting documents, tracking checklists, and coordinating internal handoffs
• Maintain provider operations trackers for rosters, onboarding status, state coverage, and credentialing
• Communicate with providers via Slack, email, and internal systems
• Support weekly payroll preparation by gathering pay inputs, reviewing visit counts, and validating trackers
• Document processes and improve SOPs to streamline workflows
• Handle sensitive healthcare and payroll information with strict confidentiality

Skills

Organizational skills

Attention to detail

HIPAA awareness

English communication

Proactive startup mindset

Reliability

Tools

Google Sheets

Slack

Ashby

Healthie

Looker Studio

Stripe

Job description

About the Company

Legion Health is building fast, affordable, high-quality mental health care at scale. We are an AI-native psychiatry network where clinicians provide care directly to patients, using technology to remove administrative friction.

Responsibilities

• Manage provider recruiting coordination including candidate tracking, interview scheduling, and application follow-ups
• Support provider onboarding by collecting documents, tracking checklists, and coordinating internal handoffs
• Maintain provider operations trackers for rosters, onboarding status, state coverage, and credentialing
• Communicate with providers via Slack, email, and internal systems
• Support weekly payroll preparation by gathering pay inputs, reviewing visit counts, and validating trackers
• Document processes and improve SOPs to streamline workflows
• Handle sensitive healthcare and payroll information with strict confidentiality

Requirements

• 2+ years of experience in healthcare operations, recruiting coordination, provider onboarding, payroll support, or HR administration
• Extreme organization and reliability with a focus on detail-oriented workflows
• Proficiency with spreadsheets, trackers, and checklists
• Clear and professional written English communication skills
• Ability to work proactively in a fast-moving startup environment
• HIPAA awareness and ability to handle sensitive information

Preferred Qualifications

• Experience supporting clinicians, healthcare providers, or remote teams
• Proficiency with Google Sheets, Slack, and Ashby (or other ATS)
• Experience with Healthie (or other EHR), Looker Studio, or Stripe
• Background in telehealth, behavioral health, credentialing, or billing