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Provider Onboarding Coordinator
OpenLoop
United States
Remote
USD 45,000 - 55,000
Full time
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Job summary
OpenLoop is seeking a Provider Onboarding Coordinator to join their team remotely. The role is critical in ensuring smooth onboarding for new 1099 healthcare providers. Responsibilities include coordinating onboarding processes, communicating with providers, and managing schedules. Candidates should have strong organizational skills and 1+ years of relevant experience.
Benefits
Qualifications
- 1+ year of professional experience in coordination, support, onboarding, or admin roles.
- Strong organizational and time management skills.
- Experience navigating and troubleshooting basic tech platforms.
Responsibilities
- Coordinate onboarding for 1099/W2 providers joining weekly, approx. 60 per week.
- Guide providers through the full onboarding process step-by-step.
- Track onboarding progress using tools like Google Sheets and ZohoDesk.
Skills
Tools
Job description
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OpenLoop is looking for a Provider Onboarding Coordinator to join our team remotely. We’re growing rapidly, in this role you’ll play a behind-the-scenes but critical role in ensuring that new 1099 healthcare providers are onboarded smoothly and efficiently. You’ll serve as the central point of coordination, tracking every step from initial tech access to final clinical sign-off, while providing guidance and support to providers throughout their journey.
What You'll Do
Coordinate onboarding for 1099/W2 providers joining weekly (approx. 60 per week).
Guide providers through the full onboarding process—step-by-step—ensuring nothing falls through the cracks.
Communicate consistently with providers via email and Slack to support, remind, and reschedule as needed.
Send calendar invites (Google Calendar), manage onboarding schedules, and coordinate with internal teams to ensure timely system access.
Submit IT tickets for provider access (Okta, email accounts, internal platforms).
Follow up with providers on outstanding items (e.g., clinical sign-off sheets), and maintain consistent documentation of progress.
Troubleshoot IT-related issues as they arise and coordinate with internal tech teams to resolve quickly.
Stay agile to changing systems and onboarding processes, adjusting communication and workflows accordingly.
Track onboarding progress using tools like Google Sheets, Planbase (scheduler), and ZohoDesk (support ticketing).
Other duties as assigned
Who You Are
1+ year of professional experience in coordination, support, onboarding, or admin roles.
Strong organizational and time management skills—you can juggle 60+ moving parts without losing track.
Self-starter who takes initiative and doesn’t wait to be told what to do.
Strong written communication; able to follow up, nudge, and escalate when needed—with kindness and clarity.
Comfortable navigating and troubleshooting basic tech platforms and systems.
Able to adapt quickly to changes in process or technology (e.g., Okta rollout).
Confident and proactive—you’ll chase down answers, drive timelines, and keep the process moving.
Experience with Slack, Google Suite, Planbase (or similar scheduling tools), and ZohoDesk is a strong plus.
Remote Salary Range: $45,000 USD - $55,000 USD
About the Role
OpenLoop is looking for a Provider Onboarding Coordinator to join our team remotely. We’re growing rapidly, in this role you’ll play a behind-the-scenes but critical role in ensuring that new 1099 healthcare providers are onboarded smoothly and efficiently. You’ll serve as the central point of coordination, tracking every step from initial tech access to final clinical sign-off, while providing guidance and support to providers throughout their journey.
What You'll Do
Coordinate onboarding for 1099/W2 providers joining weekly (approx. 60 per week).
Guide providers through the full onboarding process—step-by-step—ensuring nothing falls through the cracks.
Communicate consistently with providers via email and Slack to support, remind, and reschedule as needed.
Send calendar invites (Google Calendar), manage onboarding schedules, and coordinate with internal teams to ensure timely system access.
Submit IT tickets for provider access (Okta, email accounts, internal platforms).
Follow up with providers on outstanding items (e.g., clinical sign-off sheets), and maintain consistent documentation of progress.
Troubleshoot IT-related issues as they arise and coordinate with internal tech teams to resolve quickly.
Stay agile to changing systems and onboarding processes, adjusting communication and workflows accordingly.
Track onboarding progress using tools like Google Sheets, Planbase (scheduler), and ZohoDesk (support ticketing).
Other duties as assigned
Who You Are
1+ year of professional experience in coordination, support, onboarding, or admin roles.
Strong organizational and time management skills—you can juggle 60+ moving parts without losing track.
Self-starter who takes initiative and doesn’t wait to be told what to do.
Strong written communication; able to follow up, nudge, and escalate when needed—with kindness and clarity.
Comfortable navigating and troubleshooting basic tech platforms and systems.
Able to adapt quickly to changes in process or technology (e.g., Okta rollout).
Confident and proactive—you’ll chase down answers, drive timelines, and keep the process moving.
Experience with Slack, Google Suite, Planbase (or similar scheduling tools), and ZohoDesk is a strong plus.
Remote Salary Range: $45,000 USD - $55,000 USD
About OpenLoop
OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring healing anywhere. Our tele-health support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.
Our Company Culture
We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.
Our Benefits
In addition, for salaried positions you would also be eligible for:
Medical, Dental, and Vision plans
Flexible Spending/Health Savings Accounts
Flexible PTO
401(k) + Company Match
Life Insurance, Pet insurance, and more
Sound like a good fit? We’d love to meet you.
- Seniority levelEntry level
- Employment typeFull-time
- Job functionHuman Resources
- IndustriesHospitals and Health Care
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