Provider Network Informatics Summer Intern

Medical Mutual; Cleveland (OH); Hybrid; USD 7,200 - 9,600; Full time

Benefits offered by this job

Mentorship

Professional development

Networking events

Cross-functional collaboration

Job summary

Medical Mutual offers a hybrid summer internship in Brooklyn, OH, with onsite work 3 days a week. The Provider Network Informatics Intern will support workflow modernization, data analytics, and process improvements within JIRA and related teams, gaining exposure to healthcare operations and analytics through mentorship and cross‑functional collaboration.

Ideal candidates are enrolled in a bachelor’s/master’s program, with a 2.8+ GPA, able to commit full-time for ~12 weeks in Summer 2027, and

Qualifications

• Currently enrolled in an accredited college or university pursuing a bachelor’s or master’s degree.
• Junior, senior, or graduate-level student.
• Minimum cumulative GPA of 2.8 (3.0 preferred).
• Ability to work full-time (40 hours per week) for approximately 12 consecutive weeks during Summer 2027.
• Strong organizational skills and attention to detail.
• Strong verbal and written communication skills.

Responsibilities

• Support projects focused on transitioning operational workflows and workload management processes into JIRA.
• Collaborate with Provider Network Informatics and Value-Based Care Analytics teams to evaluate current workflow structures and business needs.
• Analyze existing processes and reporting capabilities to support implementation efforts.
• Assist with the design and configuration of workflows, notifications, tracking mechanisms, and task management processes within JIRA.
• Support the conversion of manual and email-based work management processes into standardized workflows.
• Document and update policies, procedures, and process documentation.
• Assist with building and maintaining project documentation and tracking tools.
• Support migration of existing work items into JIRA following implementation activities.

Skills

Organizational skills

Communication skills

Attention to detail

Education

Bachelor’s or Master’s degree

GPA 2.8+

Tools

Excel

Word

PowerPoint

Job description

**This is a hybrid, summer internship with students expected to work onsite 3 days in office days each week in the Brooklyn, OH office.**

Medical Mutual's Summer Internship Program provides meaningful, project-based experiences that allow students to apply classroom knowledge to real business challenges. Interns gain hands‑on exposure through impactful projects, mentorship, professional development opportunities, networking events, and collaboration with experienced professionals across the organization. Interns are encouraged to contribute ideas, build technical and business skills, and gain valuable insight into the healthcare industry through meaningful work and cross‑functional partnerships.

Internship Overview

The Provider Network Informatics Intern will support initiatives focused on enhancing operational workflows, process management, and infrastructure within Provider Network Informatics and Value-Based Care Analytics. This project-based internship will provide exposure to business operations, data analytics teams, workflow management tools, and process improvement initiatives.

Key Responsibilities

• Support projects focused on transitioning operational workflows and workload management processes into JIRA.
• Collaborate with Provider Network Informatics and Value-Based Care Analytics teams to evaluate current workflow structures and business needs.
• Analyze existing processes and reporting capabilities to support implementation efforts.
• Assist with the design and configuration of workflows, notifications, tracking mechanisms, and task management processes within JIRA.
• Support the conversion of manual and email-based work management processes into standardized workflows.
• Document and update policies, procedures, and process documentation.
• Assist with building and maintaining project documentation and tracking tools.
• Support migration of existing work items into JIRA following implementation activities.

Minimum Qualifications

• Currently enrolled in an accredited college or university pursuing a bachelor's or master's degree.
• Junior, senior, or graduate-level student.
• Minimum cumulative GPA of 2.8 (3.0 preferred).
• Ability to work full-time (40 hours per week) for approximately 12 consecutive weeks during Summer 2027.
• Strong organizational skills and attention to detail.
• Strong verbal and written communication skills.

Preferred Qualifications

• Pursuing a degree in Healthcare Administration, Business, Finance, Data Analytics, Statistics, or a related field.
• Interest in healthcare operations, process improvement, business analytics, or project management.
• Experience with Microsoft Office applications, including Excel, Word, and PowerPoint.
• Familiarity with workflow management, project tracking, or process documentation tools.
• Demonstrated ability to work in a methodical and organized manner.

Professional Development Opportunities

Interns will have opportunities to strengthen analytical, project management, process improvement, and business collaboration skills through project-based work, mentorship, professional development programming, networking events, and exposure to healthcare operations and analytics practices.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.