Healthcare Analytics Intern — Jira Workflow & Ops

Medical Mutual; Cleveland (OH); Hybrid; USD 7,200 - 9,600; Full time

Benefits offered by this job

Mentorship

Professional development

Networking events

Cross-functional collaboration

Job summary

Medical Mutual offers a hybrid summer internship in Brooklyn, OH, with onsite work 3 days a week. The Provider Network Informatics Intern will support workflow modernization, data analytics, and process improvements within JIRA and related teams, gaining exposure to healthcare operations and analytics through mentorship and cross‑functional collaboration.

Ideal candidates are enrolled in a bachelor’s/master’s program, with a 2.8+ GPA, able to commit full-time for ~12 weeks in Summer 2027, and

Qualifications

• Currently enrolled in an accredited college or university pursuing a bachelor’s or master’s degree.
• Junior, senior, or graduate-level student.
• Minimum cumulative GPA of 2.8 (3.0 preferred).
• Ability to work full-time (40 hours per week) for approximately 12 consecutive weeks during Summer 2027.
• Strong organizational skills and attention to detail.
• Strong verbal and written communication skills.

Responsibilities

• Support projects focused on transitioning operational workflows and workload management processes into JIRA.
• Collaborate with Provider Network Informatics and Value-Based Care Analytics teams to evaluate current workflow structures and business needs.
• Analyze existing processes and reporting capabilities to support implementation efforts.
• Assist with the design and configuration of workflows, notifications, tracking mechanisms, and task management processes within JIRA.
• Support the conversion of manual and email-based work management processes into standardized workflows.
• Document and update policies, procedures, and process documentation.
• Assist with building and maintaining project documentation and tracking tools.
• Support migration of existing work items into JIRA following implementation activities.

Skills

Organizational skills

Communication skills

Attention to detail

Education

Bachelor’s or Master’s degree

GPA 2.8+

Tools

Excel

Word

PowerPoint

Job description

Medical Mutual offers a hybrid summer internship in Brooklyn, OH, with onsite work 3 days a week. The Provider Network Informatics Intern will support workflow modernization, data analytics, and process improvements within JIRA and related teams, gaining exposure to healthcare operations and analytics through mentorship and cross‑functional collaboration.

Ideal candidates are enrolled in a bachelor’s/master’s program, with a 2.8+ GPA, able to commit full-time for ~12 weeks in Summer 2027, and