Provider Enrollment Specialist, Web Portal Registration, Fully Remote

Centauri Health Solutions; Town of Texas (WI); Remote; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Provider Enrollment Specialist to join their remote team. This role is crucial in processing Out of State Medicaid claims and ensuring smooth web portal registrations. The ideal candidate will possess strong administrative and customer service skills, with a knack for navigating various online systems. The company values employee growth and offers a competitive compensation package, including generous paid time off and development opportunities. If you are detail-oriented and enjoy working in a collaborative environment, this position is an excellent opportunity to advance your career in the healthcare sector.

Benefits

Generous Paid Time Off

401(k) Matching Program

Tuition Reimbursement

Annual Salary Reviews

Comprehensive Health Plan

Volunteer Activities on Company Time

Development Opportunities

Bonus Eligible

Qualifications

• 1+ years of administrative or customer service experience required.
• Strong written and oral communication skills are essential.

Responsibilities

• Manage incoming requests for web portal access from staff.
• Investigate and complete web portal registration requests.
• Maintain communication with team members and clients.

Skills

Administrative Experience

Customer Service Skills

Medical Billing Knowledge

Strong Communication Skills

Technical Savvy

Microsoft Office Knowledge

Time Management

Ability to Work Independently

Education

High School Diploma or Equivalent

Tools

Web Portal Systems

Microsoft Office Suite

Job description

Provider Enrollment Specialist, Web Portal Registration, Fully Remote

Texas, USA Req #3286

Friday, March 21, 2025

Centauri Health Solutions provides technology and technology-enabled services to payors and providers across all healthcare programs, including Medicare, Medicaid, Commercial and Exchange. In partnership with our clients, we improve the lives and health outcomes of the members and patients we touch through compassionate outreach, sophisticated analytics, clinical data exchange capabilities, and data-driven solutions. Our solutions directly address complex problems such as uncompensated care within health systems; appropriate, risk-adjusted revenue for specialized sub-populations; and improve access to and quality of care measurement. Headquartered in Scottsdale, Ariz., Centauri Health Solutions employs 1700 dedicated associates across the country. Centauri has made the prestigious Inc. 5000 list since 2019, as well as the 2020 Deloitte Technology Fast 500 list of the fastest-growing companies in the U.S. For more information, visit www.centaurihs.com.

Role Overview:

The Provider Enrollment Specialist is a vital team member with Centauri’s Out of State Medicaid billing agency that works with facilities across the US to process their Out of State Medicaid claims with a focus on hospital billing, hospital and physician enrollment, and eligibility verifications. All team members are assigned tasks and are responsible for ensuring tasks are completed by the assigned follow-up date. The position focuses on Web Portal Registration and is eligible for remote work.

Role Responsibilities:

• Complete Training Plan
  • Employees must complete a training plan to master role responsibilities.
  • Accounts are audited until the training plan is completed in phases.
  • Utilize internal user procedures.
  • Knowledge of Out of State Medicaid payer guidelines.
• Manage all incoming requests from staff for web portal access with any Out of State Medicaid agency.
• Investigate web portal registration; this includes the type of access available and the setup process.
• Complete web portal registration requests; preparing documents and/or online requests.
• Maintain instructions/notes for assigned Out of State Medicaid payers as it relates to web portal registration.
• Reset previously set up accounts.
• Internal and external point of contact for any web portal related questions/assistance; team members, clients, and payers.
• Review various forms of correspondence from clients and payers.
• Open communication and collaboration with the enrollment team.

Role Requirements:

• One year of administrative or customer service experience.
• Experience in medical billing is suggested but not required.
• Utilize internal user procedures to prepare requests based on client and payer specific instructions.
• Knowledge of Out of State Medicaid payer guidelines.
• Technically savvy; navigating through different websites with little to no direction needed.
• Strong written and oral communication skills.
• 1 year + including Microsoft Office knowledge, drafting letters/formal email requests, preparing documents, and phone customer service.
• Ability to juggle multiple priorities and navigate multiple platforms.
• Ability to learn quickly, prioritize and manage time.
• Can work effectively as part of a team as well as independently.

We believe strongly in providing employees a rewarding work environment in which to grow, excel and achieve personal as well as professional goals. We offer our employees competitive compensation and a comprehensive benefits package that includes generous paid time off, a matching 401(k) program, tuition reimbursement, annual salary reviews, a comprehensive health plan, the opportunity to participate in volunteer activities on company time, and development opportunities. This position is bonus eligible in accordance with the terms of the Company’s plan.

Centauri currently maintains a policy that requires several in-person and hybrid office workers to be fully vaccinated. New employees in the mentioned categories may require proof of vaccination by their start date. The Company is an equal opportunity employer and will provide reasonable accommodation to those unable to be vaccinated where it is not an undue hardship to the company to do so as provided under federal, state, and local law.

Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.