Provider Enrollment Specialist

Nemours in; Jacksonville (FL); On-site; USD 42,000 - 60,000; Full time

Job summary

Nemours is seeking a Provider Enrollment Specialist to manage enrollment and re-enrollment for its network of healthcare providers. The role requires precise documentation, strong collaboration with health plans, and effective use of multiple systems to ensure timely provider participation.

You will maintain electronic enrollment records, communicate with internal and external stakeholders, and support process improvements across the enrollment team.

Qualifications

• High School Diploma required.
• 1–3 years experience in enrollment or healthcare admin preferred.

Responsibilities

• Accurately complete enrollment and re-enrollment processes for networks and payors.
• Maintain provider enrollment files in electronic and scanned formats.
• Update internal systems with provider and network participation data (ECHO, Excel, PET Tracker, iGuide, Qliksense, NPL tracker, Outlook).
• Follow up with health plans to expedite participation approval.
• Build and maintain relationships with Nemours providers and network representatives.
• Collaborate with team to improve workflows, policies, and systems.
• Assist with special projects as assigned.

Skills

Attention to detail

Communication

Time management

Education

High School Diploma

Associate Degree

Tools

ECHO

Excel

PET Tracker

iGuide

Qliksense

NPL tracker

Outlook

Job description

Provider Enrollment Specialist (Finance)

Nemours is seeking a Provider Enrollment Specialist

The Provider Enrollment Specialist interacts with Nemours internal and external stakeholders to perform Enrollment and Re-Enrollment of our organization and its healthcare professionals. The role will:-Possess accuracy and attention to detail in administrative and technical duties.-Follow the enrollment processes for all managed care networks and government payors that the organization is contracted with, or has an agreement with, for the reimbursement of services.-Have continuous contact with internal and external customers, including physicians and other healthcare providers, administrators, support staff and network representatives.-This individual is responsible for communicating provider participation information to stated internal and external customers through established processes to allow for appropriate patient scheduling and reimbursement for services rendered.

Essential Functions

• Accurately complete the enrollment/ re-enrollment processes as outlined by each network/area for all appropriate healthcare providers. These will be identified through department policies, network reimbursement and delegated contracts to ensure timely and continued provider network participation.
• Maintain detailed provider enrollment files in electronic format, including electronically received documents and scanned hardcopy documents, while appropriately following each stage of the enrollment/re-enrollment process thoroughly and respecting Nemours process for PHI.
• Accurately maintain all internal systems with the appropriate provider and network participation information. Systems including, but not limited to, ECHO, Excel, PET Tracker, iGuide, Qliksense, the NPL tracker, internet, Outlook, and word processing.
• Performs follow up with health plans and their representatives to expedite participation approval by each health plan.
• Develop and maintain good working relationships with Nemours providers and support staff to obtain necessary and timely information and to facilitate the provider enrollment/re-enrollment process.
• Develop and maintain relationships with Network Representatives to facilitate the provider enrollment/re-enrollment processes and maintain accurate data in the plan directories.
• Responsible for sending enrollment applications to providers, as appropriate, to maintain signatures and demographic information.
• Work collaboratively with fellow team members to create, evaluate and maintain department workflows, processes, policies, and systems. Additionally, each team member is expected to cross train on plan requirements to assist one (or more) other team member(s) in completing assigned duties.
• Will assist with special priority projects and other miscellaneous duties and responsibilities, as assigned by employee's supervisor or department leadership.

Requirements

• High School Diploma required; Associate Degree preferred
• 1-3 years experience

About Us

Nemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year. We deliver care across six states through two freestanding children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida - along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships.

Backed by the Nemours Foundation and Alfred I. duPont Trust, our $1.7B nonprofit system is dedicated to improving children's health through clinical care, research, education, advocacy, and prevention. Our Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive.

Inclusion and belonging guide our strategy and growth. We are committed to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued.

Learn more at Nemours.org .