Provider Enrollment Clerk - Kansas /Remote

Gainwell Technologies; Kansas; Remote; USD 30,000 - 44,000; Full time

Job summary

Gainwell Technologies is seeking a Provider Enrollment Specialist to serve as the enrollment liaison with Kansas Medicaid providers. This role involves managing inquiries and supporting providers throughout the enrollment process, ensuring compliance, and delivering top-notch customer service in a fast-paced environment. This position also offers opportunities for career growth and ongoing training, while embracing flexibility and innovation.

Benefits

Flexible vacation policy

401(k) employer match

Comprehensive health benefits

Educational assistance

Leadership and technical development academies

Qualifications

• Reliable with excellent communication skills.
• Ability to work independently and within a team.
• High attention to detail and problem-solving skills.

Responsibilities

• Handle phone calls and emails from providers about enrollment topics.
• Manage multiple tasks with strict timelines and minimal supervision.
• Escalate issues reported by callers as needed.

Skills

Attention to detail

Communication

Problem-solving

Job description

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Date: May 21, 2025

Location:

Any city, KS, US, 99999

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary

Provider Enrollment Specialists work as the enrollment liaison between Gainwell Technologies, Kansas Medical Assistance Program (KMAP) and the Kansas Medicaid provider community (direct physicians, groups, organization administrators, compliance officers, billers, and credentialing staff). This position is responsible for supporting and assisting providers with enrollment requirements and questions related to the enrollment, revalidation, and ongoing provider updates of records. Requirements of this role include delivering the highest quality end-to-end service and support, by concise communications, through analysis and adherence to timely response deliverables. You will be part of a team that handles phone inquiries to assist potential providers with questions about the enrollment process and troubleshooting issues that may arise when completing an enrollment application.

Your role in our mission

• Handling phone calls and e-mails from KMAP providers related to provider enrollment topics.
• Must manage multiple tasks and be able to function with strict timelines with minimal supervision.
• Adhere to strict time frames for processing applications and monitoring outstanding tasks.
• Responsible for recognizing issues reported by callers that need to be escalated and completing the escalation process.
• Follows up with providers on outstanding issues within contractual guidelines
• Provides excellent customer service with professional verbal and written abilities while meeting documented quality standards

What we're looking for

• Reliable and a high level of attention to detail
• Superior communication skills, both written and verbal
• Understand internal processes and tools
• Problem-solving skills
• Will work independently and with a team.

What you should expect in this role

• Will work independently and with a team.
• Working in a fast-paced busy environment
• Knowledgeable support
• Ongoing Training

#LI-REMOTE

#LI-CB1

The pay range for this position is$30,500.00-$43,500.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.