Provider Engagement & Performance Lead

Vatica Health; Springfield (MA); On-site; USD 90,000 - 100,000; Full time

Job summary

A healthcare services company is seeking a Provider Engagement Manager in Springfield, MA. Responsibilities include collaborating with leadership and providers to enhance satisfaction and performance metrics. The ideal candidate has three years of experience in provider account management, strong communication skills, and proficiency in Salesforce and Microsoft Suite. Travel up to 25% is expected. This role offers competitive compensation in the range of $90,000 to $100,000 per year.

Qualifications

• Minimum of three years of provider account management experience.
• Ability to engage and influence behavior at all levels.
• Proficiency in increasing provider engagement.

Responsibilities

• Collaborate with leadership and providers to maintain relationships.
• Develop strategic plans to improve provider satisfaction.
• Identify and address performance improvement opportunities.

Skills

Provider engagement

Customer service

Problem-solving

Communication skills

Attention to detail

Education

Bachelor's degree

Tools

Salesforce

Microsoft Suite

Power BI

Job description

A healthcare services company is seeking a Provider Engagement Manager in Springfield, MA. Responsibilities include collaborating with leadership and providers to enhance satisfaction and performance metrics. The ideal candidate has three years of experience in provider account management, strong communication skills, and proficiency in Salesforce and Microsoft Suite. Travel up to 25% is expected. This role offers competitive compensation in the range of $90,000 to $100,000 per year.