The job description is comprehensive and well-structured, but it can benefit from improved formatting for clarity and focus. Here is a refined version with better use of HTML tags to enhance readability:
Responsibilities:
- Leads mid-sized quality and analytical processes, projects, and components of larger projects in a matrix environment.
- Compiles and analyzes results to identify improvement opportunities.
- Evaluates requirements and develops new procedures, processes, or policies to address complex Provider data issues.
- Provides actionable insights and recommendations to management using various analytic techniques related to business, processes, and technology.
- Develops and improves executive scorecards and key business metrics.
- Defines measurement strategies, tools, scorecards, and surveys.
- Supports data management accuracy and cost-saving initiatives through measurement.
- Conducts rigorous analysis of business processes and technology to identify causes of variation and improvement opportunities.
- Identifies and recommends process improvements based on factual analysis.
- Summarizes analysis results and communicates recommendations effectively to management.
- Maps data flow through business processes using Network Operations & Delivery Balanced Scorecard and process maps.
- Defines baseline business metrics to illustrate impact on customers.
- Uses trending analysis to identify opportunities from Balanced Scorecard data.
- Collaborates closely with business partners in a matrix environment.
- Partners with Process Owners and Quality Oversight to identify process gaps.
- Establishes mentoring programs to advance quality assurance maturity.
- Develops metrics, analyzes problems, and recommends process improvements with departments.
- Communicates analysis results effectively and coaches colleagues.
- Translates business needs into practical solutions.
Requirements:
- Bachelor's degree or equivalent experience (strongly preferred).
- Expertise in MS Office Suite, especially Excel and Access.
- Experience with reporting tools like Hyperion/Brio, Business Objects, SAS, or COGNOS.
- Knowledge of SQL, JavaScript, and data warehousing.
- Experience in healthcare analytics (5+ years).
- Strong leadership, collaboration, and communication skills.
- Deep understanding of healthcare data, statistical analysis, and delivery systems.
- Ability to work effectively in a matrix environment and lead analysis efforts.
Additional information on work environment, salary, benefits, and company overview is provided at the end of the original description.