Provider Coordinator (Program Coordinator I)-61136866

State of South Carolina; Cayce (SC); Hybrid; USD 40,000 - 54,000; Full time

Benefits offered by this job

Annual leave

Sick leave

Paid holidays

Health insurance

Deferred compensation

SCRS retirement

State ORP

Job summary

State of South Carolina is seeking candidates for Immunization Operations within the Department of Public Health. The role involves coordinating site visits, provider enrollment, and vaccine program activities, with emphasis on data analysis using Excel and collaboration with GIS teams.

Strong communication and problem-solving skills are essential. The position supports VFC/IQIP software, SIMON assistance, and cross-team improvements.

Qualifications

• High school diploma with relevant program experience.
• Experience in public health programs is preferred.
• Proficiency with Microsoft Excel and related data tools is expected.

Responsibilities

• Coordinate and monitor program compliance site visits and provider enrollment.
• Analyze enrollment and vaccine data using Excel; generate reports for internal teams.
• Provide consultation on storage/handling and incident management for vaccine providers.
• Serve as SME for VFC and IQIP software; support SIMON user groups.
• Attend trainings and support Vaccine Provider Operations teams; travel as needed for emergencies.

Skills

Excel

Public health

Data analysis

Education

High school diploma

Tools

SIMON

Job description

Careers at DPH: Work that makes a difference!

Embracing Service, Inspiring Innovation, Promoting Teamwork, Pursuing Excellence, and Advancing Equity

Immunization Operations

• Coordinates, processes, reviews, and monitors activities associated with program compliance site visits, provider enrollment, provider re-certification, disenrollment, vaccine orders, and access/utilization of Center of Disease Control and Prevention (CDC)supported and/or agency software applications.
• Analyzes provider enrollment and vaccine administration data using Microsoft platform programs including Excel. Pulls coverage assessment reports for providers. Communicates with DPH's Geographic Information Systems (GIS) team to ensure public-facing provider information is up-to-date.
• Provides consultation to providers enrolled in publicly-funded vaccine programs concerning storage and handling incident management. Assists with the receipt and tracking of storage and handling incidents via phone, emails, or other method.
• Participates in Immunization Information System (IIS) testing; serves as a technical expert on Vaccines for Children (VFC) and vaccine management IIS functionalities. Providers Statewide Immunization Online Network (SIMON) technical assistance and support to participating VFC providers.
• Attends/participates in scheduled trainings, workshops, in-services, and meetings with internal and external partners and programs.
• Provides coverage for and support to Vaccine Provider Operations team members as requested.

VFC and IQIP Program Monitoring

• Serves as the Vaccine Provider Operations Subject Matter Expert (SME) for all VFC and Immunization Quality Improvement for Providers (IQIP) software applications. Assists in provider site visit data analysis to track performance and progress toward goals.

Vaccine Provider Support and Education

• Provides technical assistance to vaccine providers at the request of Regional Immunization Compliance teams. Performs ongoing education with VFC providers according to current state and federal guidance.
• Incorporate continuous improvement practices into daily work by identifying inefficiencies, suggesting process enhancements, and ensuring accuracy in tasks that contribute to overall program success. Prepare timely and accurate reports that support decision-making, ensuring that data sources are validated and that reporting processes are consistent and transparent. Collaborate across teams to identify recurring challenges and recommend process improvements that enhance efficiency, compliance, and service delivery.
• Performs other related duties and special projects as assigned related to the position, including required travel if requested, and responds as directed during emergencies which may occur outside normal work hours, and travel if requested.

State Minimum Requirements: A high school diploma and relevant program experience.

Institutions of Higher Learning must be recognized by the Council for Higher Education Accreditation.

Agency Additional Requirements: Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring.

Any equivalent combination of education and/or experience that demonstrates the required knowledge, skills, and abilities may be considered in meeting the minimum qualifications, subject to approval by the SCDPH Chief Human Resources Officer, or their delegate.

Experience in Public Health, the Vaccines for Children Program, and/or Program Coordination preferred.

EEO: The Department of Public Health is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability, or genetic information.

REASONABLE ACCOMMODATION: Applicants needing accommodation for medical reasons or a sincerely held religious belief may submit a request for accommodation. A reasonable accommodation may be granted if it doesn't impose an undue hardship or pose a direct threat to the health and safety of others.

STATE DISASTER PLAN: In accordance with the State's Disaster Plan, which includes hazardous weather, Department of Public Health employees may be required to work in times of an emergency or disaster.

DRIVING RECORD: If this position requires the applicant to possess a valid driver's license to operate a state vehicle or personal vehicle, any applicant, being considered in the final stages of selection for the position will be required to provide a certified copy of a 10-year driving record.

The South Carolina Department of Public Health offers an exceptional benefits package for Temporary Grant Employees (TGE) positions that includes:

• 15 days Annual (Vacation) Leave per year
• 15 days Sick Leave per year
• 13 Paid Holidays
• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
• S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
• Retirement benefit choices*
  • State Retirement Plan (SCRS)
  • State Optional Retirement Program (State ORP)

*Enrollment in one of the listed plans is required for all Temporary Grant Employees (TGE); please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.

HYBRID WORK: The option to work partially remote or adjusted work hours may be available after 12 months of employment for approved positions.