Provider Contracts & Directory Administrator

Blue Cross & Blue Shield of Mississippi; Flowood (MS); On-site; USD 55,000 - 75,000; Full time

Job summary

Blue Cross & Blue Shield of Mississippi is seeking a Provider Administration Coordinator to maintain provider contracts, directories, and related documentation. You will own provider inventories, publish reports, and coordinate contract changes and mail-outs to support network operations.

The role emphasizes accuracy, analytical skills, and strong written and verbal communication to ensure timely provider inquiries and credentialing for Disease Specific Pharmacy providers.

Qualifications

• Bachelor’s degree in a business related field is required.
• 2 years’ experience in provider networks or provider office administration or two years’ customer service experience with BCBSMS.
• Strong diplomatic, conflict resolution and negotiating skills.
• Excellent analysis and issue resolution skills.
• Excellent business writing skills.
• Understanding of healthcare provider office management and business processes.
• Strong communication skills.
• Excellent understanding of healthcare benefits and network products.
• Personal Computer skills required to include the Microsoft Office suite.

Responsibilities

• Maintain provider contract inventories and contract templates.
• Publish GeoAccess reports to support Network Access requests and SAS reports to support the Provider Information Group.
• Coordinate and facilitate all provider contract changes and updates to manuals.
• Coordinate all provider related mail-outs.
• Review and ensure integrity and accuracy of the Provider Network Directories.
• Credentialing activities related to Disease Specific Pharmacy providers.
• Back-up to the Provider Service Specialist for timely response to provider inquiries.

Skills

Diplomacy

Conflict resolution

Negotiation

Analytical skills

Business writing

Communication skills

Microsoft Office

Education

Bachelor’s degree in business related field

Job description

Blue Cross & Blue Shield of Mississippi is seeking a Provider Administration Coordinator to maintain provider contracts, directories, and related documentation. You will own provider inventories, publish reports, and coordinate contract changes and mail-outs to support network operations.

The role emphasizes accuracy, analytical skills, and strong written and verbal communication to ensure timely provider inquiries and credentialing for Disease Specific Pharmacy providers.