Provider Contract Manager

Lensa; Omaha (NE); Hybrid; USD 77,000 - 117,000; Full time

Job summary

Join a forward-thinking healthcare organization as a Provider Contract Manager, where you will play a pivotal role in expanding and managing the provider network. This position involves developing negotiation strategies, conducting market analyses, and fostering relationships with healthcare providers. You will work closely with a multidisciplinary team to ensure that the network meets performance targets and regulatory requirements. With a commitment to compassion and community service, this role offers an opportunity to make a significant impact in the healthcare landscape. If you're passionate about improving healthcare access and quality, this is the perfect opportunity for you.

Benefits

PTO front-loaded for eligible hires

Free health insurance options

Up to 5% employer matching contribution for retirement

Career development and mentorship

Qualifications

• 1-3 years experience in Provider Relations and Contracting required.
• Strong negotiation and financial analysis skills are essential.

Responsibilities

• Develop and implement strategies for provider network expansion.
• Negotiate contracts with healthcare providers and maintain KPI reports.

Skills

Negotiation Strategies

Market Analysis

Provider Network Development

Financial Analysis

Relationship Management

Education

Bachelor's Degree

Master's Degree

Tools

Performance Dashboards

Contract Management Software

Job description

The pay range for this position is listed below. Actual pay rate dependent upon experience.

$77,480.00 - $117,000.00

Position Highlights

This position is an On Site position located in Sioux Falls, SD.

If the candidate lives in Iowa or Nebraska, there may be opportunities for Hybrid work.

May be eligible for a relocation bonus.

You Belong at Avera

Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

A Brief Overview

The Provider Contract Manager is a critical member of Avera Health Plans (AHP) Network Management team. The position supports AHP's network recruitment and development initiatives and functions as a liaison between providers, the organization and its customers. Responsibilities include driving AHP's provider network expansion efforts, performing detailed market analysis and intelligence gathering as well as maintaining network KPI reports and performance dashboards. In addition, this role will assist provider training, orientation, and coaching for performance improvement within the network.

What you will do

1. Responsible for the development and implementation of negotiating strategies, financial analyses, and performance improvement strategies to ensure Avera Health Plans meets its financial performance targets.
2. Develop geographically competitive, stable networks that achieve Avera Health Plans objectives for performance, network adequacy and accessibility of provider specialty types; and develop and implement a network development plan for the Avera footprint providers and identify and initiate contact with potential providers in support of Avera Health Plans strategic goals and objectives.
3. Recruit and develop provider networks to meet on-going business and client benefit needs and negotiate contracts with hospitals, clinics and physician groups service agreements.
4. Understand industry landscape and ensure adherence to best practice and regulatory mandates relative to provider networks, claims outcomes and medical expense, integrating them into Network Services and reimbursement configuration processes.
5. In partnership with your leader, Provider Relations and Contracting, lead the development, negotiation, and implementation of broad based, tiered, and narrow network products and value-based contract arrangements.
6. Lead medical cost reduction programs to identify network cost savings and unit cost improvement opportunities, develop action plans, and successfully implement them; and support all aspects of the value-based care negotiation process, including contracting and negotiation strategy, financial modeling and pricing, with the ability to validate data directly tied to population health and value-based care.
7. Provide insightful competitive intelligence to inform leadership of industry trends, market composition and best practices related to provider network expansion.
8. Foster and maintain strong relationships with healthcare provider representatives building effective collaborations and facilitating successful agreements; and utilize technology tools and dashboards to track trends, generate reports and analyze expansion metrics to inform progress and support network management strategies.
9. Work cross functionally, design and implement recruitment strategy and supporting collateral to support Avera Health Plans network expansion and practitioner development initiatives. Ensure providers have proper documentation to join and remain in the network.
10. Maintain provider manual and policies and maintain contract database and associated files.
11. In collaboration with others on the team, conduct periodic audits to ensure network adequacy requirements are met and ensure compliance with applicable regulations and policies, and participate in the development of business strategy to achieve contract objectives.
12. Evaluate opportunities to integrate new ideas, concepts, technologies, data, processes and business models into existing organizational capabilities, including recommending strategic/tactical options – including consideration of similar capabilities across the organization, implementation challenges and business priorities.
13. Execute on special projects as assigned.

Essential Qualifications

The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

Required Education, License/Certification, or Work Experience:

Bachelor's

1-3 years Applicable experience within Provider Relations and Contracting.

Preferred Education, License/Certification, or Work Experience:

Master's

Provider Network Management, Provider Network Development, Talent Acquisition and/or Sales and Marketing.

Expectations and Standards

1. Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community.
2. Promote Avera’s values of compassion, hospitality, and stewardship.
3. Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
4. Maintain confidentiality.
5. Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
6. Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Benefits You Need & Then Some

Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.

1. PTO front-loaded for eligible hires
2. Free health insurance options, for full-time single coverage on Avera High Deductible Health Plan
3. Up to 5% employer matching contribution for retirement
4. Career development guided by hands-on training and mentorship

Applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to [e-mail].

At Avera, the way you are treated as an employee translates into the compassionate care you deliver to patients and team members. Because we consider health care a ministry, you can live out your faith, uphold the dignity and respect of all persons while not compromising high-quality services. Join us in making a positive impact on moving health forward.

The policy of Avera to provide opportunities for all qualified employees or applicants without regard to disability and to provide reasonable accommodations for all employees or applicants who may be disabled. Avera is committed to ensuring compliance in accordance with the Americans with Disability Act. For assistance, please contact HR Now at 605-504-4444.

Additional Notices:

For TTY, dial 711

Avera is an Equal Opportunity/Affirmative Action Employer: Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity.