Provider Compliance & Onboarding Specialist

Mexican American Opportunity Foundation; Commerce (CA); On-site; USD 35,000 - 37,000; Full time

Benefits offered by this job

PTO

Paid sick time

Holidays

Bereavement leave

Jury duty pay

Medical insurance

Dental insurance

Vision insurance

403(b) with match

Life insurance

EAP

Referral bonus

Discounts

PSLF

Job summary

MAOF is seeking a Provider Specialist for the CalWORKs Stage 1 Program (Los Angeles County). The role focuses on ensuring provider file compliance with county and state guidelines and maintaining data accuracy across multiple databases.

You will process provider packets, manage profiles, and handle inquiries while supporting efficient and compliant childcare subsidy programs. The ideal candidate will have a HS diploma (an associate degree is preferred), strong organizational and communication

Qualifications

• High School Diploma required with a minimum of two years of relevant work experience may be substituted.
• Associate’s degree preferred.
• Ability to train individuals in both small and large group settings.
• Strong organizational and multitasking skills.

Responsibilities

• Receive licensed provider packets from Resource & Referral and process documentation to determine provider eligibility in the subsidy childcare programs.
• Update provider profiles across multiple databases to ensure data consistency and generate accurate reports.
• Review provider documentation for completeness; approve or reject within required timeframe and provide feedback to R&R.
• Process TrustLine applications and correspondence per county/state requirements.
• Maintain and update provider information including hours, policies, and status changes.
• Enroll providers in payment methods (Pay card and Direct Deposit) and ensure documentation.
• Research provider concerns and escalate complex issues to the supervisor when needed.
• Analyze provider documentation to ensure it satisfies agreements and policy requirements.
• Communicate with providers to clarify expectations or resolve issues.
• Respond to inquiries from providers, parents, and internal staff about provider agreements.
• Address verification requests and 1099 data requests from providers and stakeholders.
• Collaborate with Accounting and Payments to address direct deposit and ACH returns.
• Participate in workgroups, committees, and relevant conferences as needed.
• Perform other duties as assigned.

Skills

Customer service

Problem solving

Communication

Multitasking

Training

Teamwork

Education

High School Diploma required

Associate’s degree preferred

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

MAOF is seeking a Provider Specialist for the CalWORKs Stage 1 Program (Los Angeles County). The role focuses on ensuring provider file compliance with county and state guidelines and maintaining data accuracy across multiple databases.

You will process provider packets, manage profiles, and handle inquiries while supporting efficient and compliant childcare subsidy programs. The ideal candidate will have a HS diploma (an associate degree is preferred), strong organizational and communication