Prototype Solutions & Technical Support Technician

Stellantis Financial Services; Auburn Hills (MI); On-site; USD 52,000 - 76,000; Full time

Job summary

Stellantis Financial Services is seeking a Prototype Solutions & Technical Support Technician to deploy, operate, and maintain prototype equipment and test assets. The role provides hands-on technical support to engineering teams and users while ensuring prototype systems are reliable and operationally ready.

You will work closely with engineers and project teams across locations, supporting design, testing, and prototyping activities.

Qualifications

• Associates degree in Electronics/Electrical Engineering or related field.
• Minimum 2 years supporting prototype systems, testing, or embedded systems.
• Valid driver's license and ability to travel between sites.
• Authorization to work in the United States.
• Proficiency with MS Office and Google Suite.

Responsibilities

• Support engineers during design, development, integration, and validation of prototype projects.
• Procure, prepare, install, configure, and commission prototype hardware and equipment.
• Perform modifications, repairs, and upgrades to maintain prototype functionality.
• Prepare and maintain prototype vehicles, test benches, and related equipment.
• Conduct testing, measurements, inspections, and first-level diagnostics.
• Travel between sites within the region to maintain operations.
• Provide Level 1 and Level 2 technical support to engineers and end users.
• Troubleshoot electrical, electronic, and embedded systems issues and implement corrective actions.
• Document testing activities and technical findings.
• Contribute to continuous improvement of prototyping tools and processes.

Skills

Electrical systems

Embedded systems

Diagnostics tools

Reading schematics

Education

Associates degree in Electronics/Electrical Engineering

Tools

MS Office

Google Suite

Job description

The Prototype Solutions & Technical Support Technician is responsible for the deployment, the operation, the maintenance, the continuous support of prototype equipment, test assets, and vehicle development projects. This role provides hands‑on technical support to engineering teams and end users while ensuring the reliability and operational readiness of prototype systems.

She/he works closely with engineers, project teams, and stakeholders to support prototype development, testing activities, troubleshooting, and technical operations across multiple locations.

Key Responsibilities:

• Support engineers during design, development, integration, and validation phases of prototype projects.
• Procure, prepare, install, configure, and commission prototype hardware and equipment.
• Perform technical modifications, adaptations, repairs, and upgrades to maintain prototype functionality and availability.
• Prepare, operate, and maintain prototype vehicles, test benches, and associated equipment.
• Conduct technical testing, measurements, inspections, and first‑level diagnostics.
• Travel between multiple sites within the region as required to maintain operational continuity and support deployed prototype assets.
• Provide Level 1 and Level 2 technical support to engineers, project teams, and end users.
• Troubleshoot electrical, electronic, and embedded systems issues and implement corrective actions.
• Document testing activities, maintenance actions, and technical findings.
• Contribute to the continuous improvement of prototyping tools, equipment, methods, and operational processes.
• Ensure compliance with safety procedures and company standards.

Basic Qualifications:

• Associates degree in Electronics/Electrical Engineering or a related technical field.
• Minimum of 2 years of experience supporting prototype systems, testing activities, laboratory environments, or embedded systems
• Valid driver's license with the ability to travel between customer, engineering, or testing sites.
• Authorization to work in the United States.
• Proficient with MS Office and Google Suite applications
• Must be able to work any shift. This is union mandated work
• Combination of workshops, laboratory, garage, prototype vehicle, and office environments.
• Frequent hands‑on work with prototype hardware and test equipment.
• Occasional lifting of equipment and materials

Technical Skills:

• Strong knowledge of electrical, electronic, and wiring systems.
• Familiarity with embedded electronics and vehicle communication networks.
• Experience using automotive diagnostic and troubleshooting tools.
• Ability to perform technical measurements, testing, fault isolation, and root‑cause analysis.
• Ability to read and interpret technical documentation, schematics, and wiring diagrams.
• Proficiency with standard computer tools and technical reporting systems.

Preferred Competencies:

• Ability to adapt quickly to changing projects and technical environments.
• Strong organizational skills with the ability to manage multiple priorities simultaneously.
• Excellent troubleshooting and problem‑solving abilities.
• Customer‑focused mindset with a strong service orientation.
• Ability to work independently while collaborating effectively within cross‑functional teams.
• Strong attention to detail and commitment to performance and quality.
• Flexibility, mobility, and willingness to support urgent operational needs.

Work Environment:

• Combination of workshops, laboratory, garage, prototype vehicle, and office environments.
• Frequent hands‑on work with prototype hardware and test equipment.
• Occasional lifting of equipment and materials.
• Regional travel required.