Protocol Technician Level 1

MSR-FSR, LLC; Santa Clara (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401K

Life Insurance

FSA

Disability insurance

Paid time off

Training & development

Job summary

MSR-FSR, LLC seeks a Protocol Tech 1 to participate in lab and lab support activities, ensuring compliance with protocol and safety standards. You will document findings, follow up on root causes, and close out actions in the database while maintaining strict cleanliness and PPE adherence across our Santa Clara facility.

The role emphasizes meticulous data entry, coordination across departments, and support for safety audits.

Qualifications

• High school diploma required with basic understanding of cleanroom protocols.
• Experience interfacing with multiple departments is preferred.
• Good written and verbal communication, strong attention to detail.

Responsibilities

• Participate in lab and lab support areas on protocol & safety walks; document findings and ensure timely closure of actions.
• Monitor and enforce clean room protocols; verify proper PPE usage and address violations.
• Ensure signage complies with corporate formats and is visible to customers.
• Daily tag and sweep FOUP/FOSB; document repeat offenders and drive corrective actions.
• Manage wafer/part storage and transport between labs and clean room; support facility improvements.

Skills

Cleanroom Protocols

Documentation

PPE Compliance

Communication

Detail‑oriented

Team Collaboration

Education

High School Diploma

Tools

Metrology Equipment

Job description

JOB TITLE:

Protocol Tech 1

DUTIES AND RESPONSIBILITIES:

• Participation in all lab and associated lab support areas on protocol & safety walks including: The documenting of all findings in database, follow up with task owner on root cause & corrective action, approve and timely closure of all findings in database, utilize check list on every walk. Ensure finding closure cycle times meet established goals
• Monitor, maintain & enforce clean room protocols adherence including the proper wearing of garments, all PPE: safety glasses, goggles, masks, gloves and other applicable PPE. Assess and correct violations associated with all items listed on the standardized CS&S audit checklist
• Make sure that all signage is per corporate communications format specifications and that all signage is applicable to the area it is posted. Ensure signage is standardized where possible. Signs are placed in areas that are easy to view by customers
• Daily tag and sweep FOUP/FOSB. Document repeat offenders and work with them to establish long term corrective action
• Empty all blue racks daily at all campuses and ship FOSBs to B21/Reclaim
• Manage wafer/part storage program including pickup and delivery of FOUP/FOSB from/to labs/clean room
• Main force to drive blue bin program for properly dispositioned parts from lab / clean room on average twice / week / building or as needed
• Routine check and repair, if necessary, all vacuum wands at all campuses (Ex: vacuum wand on process tools, inline metrology tools, labs or cleanrooms)
• Collect particle samples quarterly and plot data onto trend chart for all clean rooms and labs at all campuses. Share results with management
• Support annual CUPA and Fire inspections at all campuses
• Provide support for special requests such as customer visits, media tours, executive tours etc
• Provide support to BU in cleanup efforts such as tech room, bays, labs etc. as assigned
• Support ERT in emergency events (site access, escort)
• Make suggestions for lab Continuous Improvement (CIP) activity
• Management to establish tracker for suggested improvements.
• Track implementation by employee
• Other duties as assigned by client management (Ex: CIO, OSO, PPE distribution)

Requirements:

• High School Degree
• Minimal experience with semiconductor metrology equipment
• Basic understanding of cleanroom protocols
• Proven ability to interface with members of various departments
• Reasonable organizational skills
• Reasonable written and verbal communication skills
• Good attention to detail

COMPETENCIES:

• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality
• Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Occasionally (less than 1/3 of the job)
• Frequently (1/3 to 2/3 of the job)
• Continually (more than 2/3 of the job)
• Frequently required to stand
• Frequently required to walk
• Frequently required to sit
• Frequently required to utilize hand and finger dexterity
• Occasionally required to climb, balance, bend, stoop, kneel or crawl
• Continually required to talk or hear
• Occasionally work near moving mechanical parts
• Occasionally work in high, precarious places
• Occasionally work around fumes, airborne particles, or toxic chemicals
• While performing the duties of this job, the noise level in the work environment is usually moderate.
• The employee must occasionally lift and /or move more than 30 pounds.
• Specific vision abilities required by this job include Close vision; Distance vision; Peripheral vision; Depth perception and ability to adjust focus
• Must be able to wear personal protective equipment, including protective eye wear, a hard hat, lab coat, gloves, steel-toed shoes, hearing protection, and respirators
• Must be able to safely access and traverse indoor and outdoor obstacles for site inspections, including climbing ladders, walking on stairs, catwalks, and other types of uneven surfaces where activity inspections are needed

Benefits

• Health Care Plan (Medical, Dental & Vision)
• 401K
• Life Insurance
• Flexible Spending Accounts (FSA)
• Disability Insurance
• Paid Time Off
• Training & Development