Protective Services Specialist 3 - TDM Facilitator

Holland America-Princess (Holland America Dawson City Inn); Alaska; On-site; USD 44,000 - 63,000; Full time

Job summary

The Office of Childrens Services in Alaska is seeking a Protective Service Specialist 3 - TDM Facilitator to work in Wasilla, Kenai or Homer.

The role involves advanced casework in complex situations, facilitating Team Decision Making meetings with families, tribes, providers and legal parties, and applying the OCS practice model.

The position requires after-hours work, background checks, and a strong commitment to safety, permanency, and well-being of children.

Qualifications

• Advanced-level casework in complex child welfare cases.
• Facilitate Team Decision Making meetings among families, tribes, providers, legal parties and OCS.
• Apply the OCS practice model with critical thinking.
• Ability to work after hours and on-call as required.
• Background checks and driving license required.

Responsibilities

• Facilitate Team Decision Making sessions for child safety and placement.
• Coordinate with tribes, providers and legal parties.
• Demonstrate de-escalation and negotiation skills.
• Maintain strong communication and organizational skills.
• Participate in statewide TDM team activities.

Skills

Self-Management

Organizational Awareness

Flexibility

Analytical Thinking

Customer Service

Integrity/Honesty

Interpersonal Skills

Oral Communication

Writing

Technical Credibility

Job description

Job Description

"This position is currently under review as part of the Child Protection Services Study; therefore, the title and/or pay range currently assigned may be subject to change upon implementation of this class study."

This position is open to current

Department of Family and Community Services Employees Only.

Please check the definition below to determine if you qualify.

Wasilla, Kenai & Homer $38.91 Hourly / $2,918.25 Biweekly (200)

The Department of Family and Community Services,

Office of Children's Services (OCS)is

recruiting for full-time

Protective Service Specialist 3 - TDM Facilitator

in Wasilla, Kenai and/or Homer, Alaska.

What you will be doing

The individual in this position is an advanced-level caseworker providing highly skilled services in cases that are complicated by topics such as media reporting or multiple social problems and cultural issues that require incumbents to have considerable knowledge of the social work practices and principles and client base.

Team Decision Making Facilitators are responsible for facilitating meetings between families, tribes, providers, legal parties and OCS. These discussions all revolve around the safe and appropriate intervention and placement of children. A strong TDM facilitator will develop excellent communication, de-escalation, negotiation, and interpersonal skills. They will have a strong knowledge of the OCS practice model and be skilled at applying critical thinking to a variety of situations.

Our organization, mission and culture

The

Office of Children's Services

strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully.

The Mission of the Office of Children's Services is: Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes.

Everything we do is underpinned by our

Core Values

.

Benefits of joining our team

The Office of Children's Services is committed to an organizational culture that values each team member. We are committed to building and sustaining a diverse, equitable, and inclusive work environment. We celebrate and value the diversity of our employees, partners, and families we serve. Your first twelve months in the agency are probationary and considered a training period, with formal virtual training, on-the-job training with your supervisor, and with other colleagues

Your first twelve months in the agency are probationary and considered a training period, with formal virtual training, on-the-job training with your supervisor, and with other colleagues.

Working environment you can expect

The location for this position will be in either Wasilla, Homer, or Kenai, depending on the selected candidate. The Team Decision Making Facilitator is part of the Wasilla Leadership Team and serves as one of two facilitators for the South-Central Region.

Our teams are built around a strong work ethic and high ethical standards. We believe in treating all people with dignity and respect while demonstrating self-motivation, organization, and honesty. We are committed to getting the job done while also contributing to a positive, upbeat, and supportive work environment.

In addition to regional responsibilities, this position is also a member of the Statewide TDM Team, which includes six TDM facilitators, a full‑time scheduler, and a centralized supervisor. Together, this team supports the consistency, fidelity, and continued growth of Team Decision Making across the state.

The Office of Children’s Services requires staff to work after hours and on‑call. Overtime is also an expectation when deemed necessary. OCS staff are considered essential, so are expected to work during pandemic and other natural disasters.

For information on the Wasilla, Kenai and/or Homer community (including schools, hospitals, housing) please review the

Alaska Community Profiles

.

We are seeking a candidate with the following competencies:

Self-Management

: Sets well‑defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.

Organizational Awareness:

Knows the organization’s mission and functions, and how its social, political, and technological systems work and operates effectively within them; this includes the programs, policies, procedures, rules, and regulations of the organization.

Flexibility:

Is open to change and new information; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles; effectively deals with uncertainty.

Special Note

This position requires a valid Alaska Driver's License and successful completion of a background investigation, including fingerprinting and a criminal records check.

Additionally, while the Division does have vehicles assigned to it, they may not always be available for staff use. Mileage reimbursement is available when a personal vehicle is used for work‑related matters. Current automotive insurance must be in place prior to use of a personal vehicle while conducting business on behalf of the State.

For positions in this job class, a child protective history check will be performed per AS 12.62.160 and/or 13 AAC 68.315 including a background and fingerprint check.

The successful candidate may be required to attend multiple training courses normally located in Anchorage.

A cover letter is NOT required for this position.

Your complete application will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.

To view the general description and example of duties for a Protective Services Specialist 3 please go to the following link:

https://www.governmentjobs.com/careers/Alaska/

classspecs

Minimum Qualifications

Any combination of education and/or experience that provides the applicant with competencies in

Analytical Thinking/Problem Solving:

Uses a logical, systematic, and sequential approach to address problems or opportunities or manage a situation by drawing on one’s knowledge and experience base and calling on other references and resources as necessary.

Customer Service

: Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.

Integrity/Honesty

: Behaves in an honest, fair, and ethical manner. Shows consistency in words and actions. Model's high standards of ethics.

Interpersonal Skills:

Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, and distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.

Oral Communication

: Makes clear and convincing oral presentations. Listens effectively; clarifies information as needed.

W

riting:

Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a succinct and organized manner; produces written information, which may include technical material, that is appropriate for the intended audience.

T

echnical Credibility:

Understands and appropriately applies principles, procedures, requirements, regulations, and policies related to specialized expertise.

equivalent to those typically gained by

Training in a social science, behavioral science, health science, guidance and counseling, or a closely related field and/or progressively responsible professional experience providing assistance, information or referrals to the general public related to s