Social Services Program Coordinator (064637)

Holland America-Princess (Holland America Dawson City Inn); Juneau (AK); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Insurance Benefits

Retirement Benefits

Paid Leave

12 paid holidays

Job summary

Office of Children's Services in Juneau, Alaska, seeks a Social Services Program Coordinator to manage CAC services, oversee grant programs, and support the ChildFirst Alaska initiative. The role requires coordinating with the CJA Task Force and ensuring compliance with state guidelines.

The position involves policy development, supervision of training/technical assistance contracts, and collaboration with multiple stakeholders to promote child safety and well-being.

Qualifications

• Analytical thinking and problem-solving skills applied to program delivery and evaluation.
• Strong oral and written communication with diverse stakeholders.
• Understanding of organizational mission, policies, and procedures in public service.
• Ability to plan, set priorities, and coordinate with multiple entities to achieve goals.
• Knowledge of social services concepts and program administration.

Responsibilities

• Coordinate CAC services and manage grant programs under OCS and CJA Task Force.
• Monitor progress of grantees and ensure compliance with regulatory guidelines.
• Develop and implement policies for drug testing and related contracts for training and TA to CAC.

Skills

Analytical Thinking

Oral & Written Communication

Organizational Awareness

Planning & Evaluating

Social Services

Job description

Job Description

This position is open to Alaska Residents only.

Please check our

residency definition

to determine if you qualify

.

The Department of Family and Community Services,

Office of Children's Services (OCS)

is

recruiting for full-time

Social Services Program Coordinator

located in

Juneau, Alaska.

What you will be doing

The Social Services Program Coordinator (SSPC) plays a critical role in delivery of the Child Advocacy Center (CAC) services through multiple grant programs funded by the office of Children's Services (OCS) and the overall management of the Children’s Justice Act (CJA) Task Force. The position ensures that these activities are implemented following departmental regulatory and policy guidelines and provides recommendations to policy and procedures for implementing CAC while monitoring progress of grantees and the CJA Task Force.

This position also participates in the statewide ChildFirst Alaska Leadership Team responsible for implementing the ChildFirst Alaska Forensic Interview Training and oversees funding allocated to the project. The SSPC coordinates the provider agreement for drug testing for clients being monitored for ongoing substance abuse concerns relating to child safety and develops policies and procedures relating to the use of drug testing, as well as various contracts related to training/technical assistance to CAC and other Service Array grant programs.

Our organization, mission and culture

The

Office of Children's Services

strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully.

The Mission of the Office of Children's Services is: Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes.

Everything we do is underpinned by our

Core Values

.

Benefits of joining our team

The Office of Children's Services is committed to an organizational culture that values each team member. We are committed to building and sustaining a diverse, equitable, and inclusive work environment. We celebrate and value the diversity of our employees, partners, and families we serve. During your initial twelve months with the agency, you will be in a probationary period, considered as a training phase. This involves comprehensive virtual training, on-the-job learning with your supervisor, and collaborative experiences with your colleagues.

Full-time benefits of this position include but are not limited to: Insurance Benefits; Retirement Benefits; Paid Leave; and twelve paid holidays per year. Please see the benefits tab on this posting for more information.

Working environment you can expect

This position is located in the Goldstein Building in beautiful downtown Juneau. We are surrounded by fantastic views of mountains, the Gastineau Channel, and are conveniently located near many restaurants and stores for easy access to lunch and shopping. We are also located near the Downtown Transit Center, if taking the bus is your preferred method of travel,

For information on the Juneau community (including schools, hospitals, housing) please review the

Alaska Community Profiles

.

We are seeking a candidate with the following competencies:

• Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
• Decision Making: Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.
• Integrity: Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards on an organization, self, and others; is trustworthy.

Special Note

All positions require valid ID and successful completion of a background investigation, including fingerprinting and a criminal records check.

The successful candidate may be required to attend multiple training courses normally located in Anchorage.

A cover letter is NOT required for this position.

Your complete application will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.

To view the general description and example of duties for a

Social Services Program Coordinator

,please go to the following link:

https://www.governmentjobs.com/careers/Alaska/classspecs

classspecs

Minimum Qualifications

Any combination of education and/or experience that provides the applicant with competencies in

• Analytical Thinking/Problem Solving: uses a logical, systematic, sequential approach to address problems or opportunities or manage a situation by drawing on one’s knowledge and experience base and calling on other references and resources as necessary.
• Oral and Written Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Organizational Awareness: Knows the organization's mission and functions, and how its social, political, and technological systems work and operates effectively within them; this includes the programs, policies, procedures, rules, and regulations of the organization.
• Planning and Evaluating: Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes.
• Social Services: Knowledge of the concepts, principles, theories, practices, and current trends in social services used in the planning, design, implementation, and/or evaluation of programs that provide a broad range of social supports to individuals, families, and communities.

Equivalent to those typically gained by:

Any combination of preparatory post-secondary education and/or professional level experience providing, developing, administrating, or managing social/health services or social/health service programs.

Special Note

:

“Competencies” means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation.

“Typically gained by” means the prevalent, usual method of gaining the competencies expected for entry into the job.

“Training” and “education” in this guidance are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post‑secondary degree) and short‑duration (such as a seminar) programs.

“Professional experience” means work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the power or right to decide or act according to one's own judgment.

Additional Required Information

At time of interview applicant is requested to submit

:

A copy of academic transcripts (unofficial are acceptable but must include the institution name/URL on documents provided) if required to meet minimum qualifications.

A list of three (3) professional* references including daytime telephone numbers and email address; at least two (2) of these must be from a current or former supervisor.

Professional is defined as a supervisor or an individual who has direct knowledge of your work performance.

Please read the below information carefully. This applies to your application submission.

NOTE:

Attaching a resume or curriculum