Protective Services Officer Unarmed - St. Francis Eastside

Mercy Health; Greenville (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Incentives

Referral bonuses

403(b) plan

Health, dental, vision coverage

HSA/FSA options

Life insurance

Mental health resources

Paid time off

Parental leave

FMLA leave

Disability insurance

Tuition assistance

Professional development

Job summary

Bon Secours is seeking a Protective Services Officer (Unarmed) for the St. Francis Eastside location. The role focuses on internal and external safety, including response to calls for routine and emergency assistance within a healthcare setting.

Qualifications include a high school diploma or GED, BLS certification within 6 months, and SC licensure requirements with TASER training within 60 days. Prior security or law enforcement experience is preferred.

Qualifications

• High school diploma or GED required.
• 1–2 years of security, law enforcement, or military experience preferred.
• BLS Basic Life Support certification required within 6 months of hire.
• RSFH/SC licensure requirements (armed – TASER) within 6 months and TASER training within 60 days.

Responsibilities

• Protect patients, visitors and employees by providing escorts and patrols.
• Deterrence of criminal activity through routine property patrols, including parking areas.
• Enforce hospital policies (parking, visitation, drug enforcement, tobacco-free policy).
• Monitor security systems and respond to incidents.
• Intervene in confrontations and document all duties and incidents.

Skills

Word processing

Radio communication

Incident reporting

Defensive tools handling

Education

High school diploma or GED

Vocational/Technical Degree

Tools

Access control software

Surveillance systems

Body-worn cameras

Job description

Thank you for considering a career at Bon Secours!

Scheduled Weekly Hours:

40

Work Shift:

Days/Evenings (United States of America)

Bon Secours

About Us

As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Protective Services Officer Unarmed - St. Francis Eastside

Job Summary:

The Protective Services Officer provides internal and external safety/security functions to support the general safety of BSMH facilities to include participation in investigations and detentions when warranted. Protective Services officers are assigned to an area and respond to radio and/or telephone calls for routine and/or emergency assistance.

Essential Functions:

• Protects patients, visitors and employees by providing escorts, patrolling grounds, and mitigating environment of care safety hazards.
• Deters criminal activity through routine patrols of all hospital property to include all parking lots and decks.
• Enforces policies e.g. parking regulations, visitation policies, drug enforcement, and tobacco free/smoking policy.
• Monitors hospital activity on closed circuit television to be alerted to any escalating situations that may require protective services involvement.
• Intervenes in patient, visitor and/or staff confrontations as appropriate.
• Documents all duties performed to include completion of daily activity logs and incident reports.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Education:

• High school diploma or GED (required)
• Vocational/Technical Degree (preferred)

Required Licensing & Certifications:

• Valid driver’s license (required)
• BLS Basic Life Support – American Heart Association (required within 6 months of hire)
• RSFH Specific - RSFH Specific: Must meet South Carolina Law Enforcement Division (www.SLED.SC.gov) licensure requirements (armed – Taser) within 6 months of hire and complete TASER Training certification within 60 days, in accordance with SLED guidelines and maintained thereafter.

Experience:

• 1-2 years of security, law enforcement, or military experience (preferred)

Skills & Abilities:

Hard/Tech/Clinical Skills_:_

• Basic skills using Microsoft Word
• Demonstrate proficiency in the use, maintenance, and safety protocols for defensive tools and restraint equipment (e.g., batons, handcuffs, body-worn cameras, soft restraints), in alignment with healthcare regulations and organizational policies.
• Maintain strong technical skills in radio communication, report writing, surveillance systems, and access control software, with the ability to accurately document incidents and coordinate effectively with clinical teams and law enforcement.

Soft/Interpersonal Skills:

• Effective Communication, Active Listening, Empathy, Conflict Resolution

Training:

• Non-Violent Crisis Intervention Training (Required within 6 months of hire)

Bon Secours is an equal opportunity employer.

As a Bon Secours associate, you’re part of a Mission that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

Department:

Security - St. Francis - Eastside

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia or Petersburg, Virginia or Emporia, Virginia, which are Affunitive Action and Equal Opportunity Employer, please email [e-mail]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail].