Protective Services Officer Armed - St. Francis Downtown

Mercy Health; Greenville (SC); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive pay and incentives

403(b) with employer contributions

Paid time off

Job summary

Bon Secours is seeking a Protective Services Officer Armed for the St. Francis Downtown location. Responsibilities include escorts, patrols, and incident response to ensure safety for patients, visitors, and staff.

Qualifications include a high school diploma or GED, 1–2 years of security or related experience, a valid driver’s license, and required training such as firearms and TASER within defined timelines. Equal opportunity employer.

Qualifications

• High school diploma or GED required.
• 1–2 years of security, law enforcement, or military experience required.
• Valid driver’s license required.
• RSFH/SLED licensure requirements within 6 months of hire; TASER training within 60 days.

Responsibilities

• Escort patients, visitors, and staff; patrol hospital grounds.
• Detain and report suspected safety concerns; respond to alarms.
• Enforce hospital policies (parking, visitation, tobacco).
• Monitor CCTV and coordinate with clinical teams and law enforcement.

Skills

Effective Communication

Active Listening

Empathy

Conflict Resolution

Education

High school diploma or GED

Vocational/Technical Degree

Tools

Firearms equipment

Defensive tools & restraints

Microsoft Word

Radio communication systems

Surveillance systems

Access control software

Job description

Thank you for considering a career at Bon Secours!

Scheduled Weekly Hours:

40

Work Shift:

Nights (United States of America)

Bon Secours

Who we are

We believe your best is yet to come. At Bon Secours, we celebrate the human side of health care, uniting individuals from all walks of life in giving good help to those in need. We’ll ask a lot of you, but we’ll give a lot back, as well. Whether you’re called to bedside care, patient support, community service or operations and administration, there’s a place for you here. Because if there’s one thing we know for certain, it’s that good works start with great people. We’ll support and empower you to bring your best – in service of our patients and our Mission.

Protective Services Officer Armed - St. Francis Downtown

Job Summary:

The Protective Services Officer provides internal and external safety/security functions to support the general safety of BSMH facilities to include participation in investigations and detentions when warranted. Protective Services officers are assigned to an area and respond to radio and/or telephone calls for routine and/or emergency assistance.

Essential Functions:

• Protects patients, visitors and employees by providing escorts, patrolling grounds, and mitigating environment of care safety hazards.
• Deters criminal activity through routine patrols of all hospital property to include all parking lots and decks.
• Enforces policies e.g. parking regulations, visitation policies, drug enforcement, and tobacco free/smoking policy.
• Monitors hospital activity on closed circuit television to be alerted to any escalating situations that may require protective services involvement.
• Intervenes in patient, visitor and/or staff confrontations as appropriate.
• Documents all duties performed to include completion of daily activity logs and incident reports.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Education:

• High school diploma or GED (required)
• Vocational/Technical Degree (preferred)

Required Licensing & Certifications:

• Valid driver’s license (required)
• BLS Basic Life Support – American Heart Association (required within 6 months of hire)
• RSFH Specific - RSFH Specific: Must meet South Carolina Law Enforcement Division (www.SLED.SC.gov) licensure requirements (armed – Taser) within 6 months of hire and complete TASER Training certification within 60 days, in accordance with SLED guidelines and maintained thereafter.

Experience:

• 1-2 years of security, law enforcement, or military experience (required)

Skills & Abilities:

Hard/Tech/Clinical Skills_:_

• __Firearms qualification; successfully pass bi-annual firearms qualifications.
• Maintain proficiency and standards with all issued equipment to include firearms
• Basic Skills using Microsoft Word
• Demonstrate proficiency in the use, maintenance, and safety protocols for defensive tools and restraint equipment (e.g., batons, handcuffs, body-worn cameras, soft restraints), in alignment with healthcare regulations and organizational policies.
• Maintain strong technical skills in radio communication, report writing, surveillance systems, and access control software, with the ability to accurately document incidents and coordinate effectively with clinical teams and law enforcement.

Soft/Interpersonal Skills:

• Effective Communication, Active Listening, Empathy, Conflict Resolution.

Training:

• Non-Violent Crisis Intervention Training (Required within 6 months of hire)
• Completion of firearms training (required)

Bon Secours is an equal opportunity employer.

As a Bon Secours associate, you’re part of a Mission that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

Department:

Security - St. Francis - Downtown

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affiirmative Action and Equal Opportunity Employer, please email [e-mail]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail].