Protective Services Officer - Armed I - Optional

TriHealth

Wilmington (OH)

On-site

USD 30,000 - 45,000

Part time

14 days+

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Benefits offered by this job

Comprehensive benefits package

Career growth opportunities

Shift differentials

Job summary

A regional healthcare provider in Ohio is seeking a Protective Services Officer to ensure safety and security at their location. This position requires a High School diploma, 1-2 years of related experience, and excellent communication skills. Responsibilities include patrolling, responding to emergencies, and enforcing policies. Candidates must hold a valid driver's license and be at least 21 years old. The role offers opportunities for career growth and includes a comprehensive benefits package.

Qualifications

High School Degree or GED.
1-2 years of technical experience in Criminal Justice or related fields.
Excellent communication and customer service skills.

Responsibilities

Patrol buildings and grounds to deter violations.
Maintain communications with personnel.
Respond to safety emergencies and investigate complaints.

Skills

Communication skills

Customer service skills

Education

High School Degree or GED

Tools

Private Security handgun certification

Valid Driver's License

Job description

Make a difference every day as a Protective Services Officer at Clinton Regional Hospital. Join a compassionate, servant led team committed to excellence in guest and patient care service while working in a supportive, high-energy environment.

We offer career growth opportunities, a comprehensive benefits package (for Part/Full-time), and shift differentials as appropriate for your shift worked. Apply today and grow your career with a team that truly values you.

Location: TriHealth Clinton Regional Hospital

Work Schedule

Optional as needed, number of hours per week varies
Night shift
Weekend and holiday rotation

Incentives & Benefits

For full-time or part-time, there is a comprehensive benefits package—including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement. For PRN/Optional, there is access to 401(k) and other benefits. Please view our benefits page https://careers.trihealth.com/what-we-offer/benefits

Job Requirements

High School Degree or GED
1-2 years Technical experience in Criminal Justice, Private Security, Police experience or Military preferred
Excellent communication and customer service skills
Current Private Security handgun certification or ability to obtain certification within 45 days of hire
Valid Driver's License with no more than 4 driving points recorded on a motor vehicle report
No prior DUI/DWI convictions within the last 5 years
No major moving violations convictions

Job Overview

Officers must be a minimum of 21 years of age.

Responsibilities

Patrol buildings and grounds to deter/prevent law and policy violations.
Post-up at specific locations when assigned to ensure the safety and security of patients, parents, visitors, and team members.
Maintain communications with the Communications Center and other Protective Services personnel by two-way radio, phone and other communication devices.
Ensure that only authorized personnel are admitted onto hospital premises; contact unauthorized persons to determine service needs, ask questions, re‑routing or detainment appropriate to the facts known at the time.
Report safety and fire hazards observed on routine patrols and inspections; look for violations of the Joint Commission, OSHA, NFPA and Fire Code safety violations.
Officers may be assigned On‑Call responsibilities and may be reassigned to other locations and work schedules including weekends and holidays as needed to fulfil mission of department.
Respond to and investigate routine and/or urgent complaints reported by patients, parents, visitors and team members and implement service recovery as appropriate.
File appropriate documentation by the end of the shift. Conduct follow‑up investigations as directed and file appropriate reports by the end of the shift. Pass on information to others during shift huddles.
Emergency Response to distress calls, panic alarms and emergency calls for disorderly conduct, disruptive persons or combative patients within 3 minutes of activation.
Assist clinical staff with patient restraint; monitor combative or potentially combative patients as directed. Physically restrain patients as instructed by the appropriate clinical staff members.
Respond to safety emergencies; evaluate the situation and act appropriately with TriHealth policy guidelines.
Serve as a source of authority; constantly maintain high visibility. Provide help in times of emergency and stress.
Act as liaison and partner with police and fire agencies as needed.
Direct traffic within TriHealth campuses and control parking of all patients, parents, visitors and team members. Enforce hospital parking rules and issue parking violations to illegally parked vehicles. Escort patients, parents, visitors and team members to and from parking areas as needed.
Control access for TriHealth entities and perform all necessary locking and unlocking within the various buildings and grounds.
Enter and maintain current information in all Security logs and forms.
Act as a resource of information for patients, parents, visitors and team members. Provide information, including directions and parking. Enforce TriHealth policies and procedures.

Other Related Information

An officer must be willing and able to protect him/herself from harm using education and tactics following use of force policies. An officer must be able to protect staff and patients from harm any threat officers must carry a firearm at all times. When conducting business for TriHealth Corporate Security officer must conform to Corporate Security Policies concerning defensive equipment.

Working Conditions