Protective Services Associate

DoorDash, Inc.; San Francisco (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

DoorDash, Inc. is hiring Protective Services Associates to provide residential security coverage and on-site protective presence for executives in the Bay Area. This entry-point role sits on a cross-trained career ladder with a defined path to Senior Associate and beyond.

Roles include monitoring, threat reporting, access control, and logistics coordination, with incident response and a high level of professionalism and discretion in interactions with executives.

Qualifications

• 1–2 years in security, law enforcement, military, hospitality, or related field.
• Attention to detail across multiple information sources (cameras, logs, communications).
• Sound judgment and calm decision-making.
• Professional presentation for high-visibility environments.
• Physical fitness for the operating environment (walking and hills).
• Willingness to create professional documents and reports.

Responsibilities

• Residential Security Coverage: provide round-the-clock security at a residential property as part of a rotating shift team.
• Monitoring & Threat Reporting: monitor cameras and access points; document and report security-relevant activity.
• Access Control: screen and coordinate visitors, deliveries, and vendors per protocols.
• Logistics Coordination: plan and manage scheduling, shift handoffs, and coverage during events.
• Incident Response: respond to security incidents following escalation procedures.
• Professional Conduct: act as a trusted point of contact for executives with discretion.

Skills

Residential Security

Threat Monitoring

Access Control

Incident Reporting

Professional Demeanor

Communication

Job description

About the Team

The Global Safety and Security team advances DoorDash by protecting people, property, operations, brand, and reputation. Within that team, Protective Services safeguards executives and residences through executive protection, intelligence collection, threat monitoring, residential security, and secure transportation. We manage risk and deliver value through technology and a people-first approach, and we strive to always be ahead of the curve and there for our people, anytime, anywhere.

About the Role

We are hiring Protective Services Associates to join the Protective Services team, providing residential security coverage and on-site protective presence in support of executives.

This is the entry point on our cross-trained career ladder. Associates build proficiency across residential security, monitoring and threat reporting, and close-protection fundamentals, with a structured path to Senior Associate and beyond as you grow.

Responsibilities

• Residential Security Coverage: Provide dedicated, round-the-clock physical security presence at a residential property as part of a rotating shift team.
• Monitoring & Threat Reporting: Monitor camera systems and access points, document and report security-relevant activity, and hand off findings to the team's intelligence function.
• Access Control: Screen and coordinate visitors, deliveries, and vendors according to established protocols.
• Logistics Coordination: Plan and manage the logistics of residential security operations, including scheduling, shift handoffs, and coverage during events or executive travel. Coordinate with drivers and other Protective Services team members to align movements, timing, and coverage.
• Incident Response: Respond to security incidents or anomalies, following established escalation procedures.
• Professional Conduct: Serve as a trusted, hands-on point of contact for executives, anticipating needs, exercising sound judgment in real time, and delivering discreet, concierge-level service while representing Protective Services in all interactions.
• You are excited about this opportunity because you will…
• Start a Real Career: Enter Protective Services at the ground level with a defined path to Senior Associate and beyond.
• Build Core Skills: Develop foundational executive-protection skills like access control, monitoring, and incident response.
• Operate Locally: Work on-site in the Bay Area as part of a rotating shift team.
• Be Part of a Team: Join a team that covers for one another, shares knowledge, and grows together.
• Represent with Excellence: Model the professionalism, reliability, and discretion expected of Protective Services.

We are excited about you because you bring…

• Experience: 1-2 years in security, law enforcement, military, hospitality, or a related field.
• Attention to Detail: Comfortable monitoring multiple information sources (cameras, logs, communications) and documenting what you observe clearly.
• Sound Judgment: Ability to assess situations calmly and know when to act, elevate, or hold position.
• Professional Presentation: A clean, polished appearance and composed demeanor suitable for a high-visibility, high-discretion environment.
• Physical Fitness: Physical fitness required due to the operating environment. Walking and running hills required.
• Document Proficiency: Willingness to create professional documents and reports that will be presented to the team and organization.
• Integrity and Discretion: Trusted to manage sensitive information and close, ongoing proximity to executives’ daily lives with the utmost professionalism and confidentiality.
• Technical Comfort: Comfortable learning security and monitoring systems, communications tools, and reporting software.
• Adaptability: Willingness to work rotating shifts, including nights, weekends, and holidays.