Prosthetic Representative

Veterans Health Administration; Topeka (KS); On-site; USD 52,000 - 76,000; Full time

Job summary

Veterans Health Administration in Topeka, KS, seeks a Prosthetic Representative to support the Prosthetic and Sensory Aids Service (PSAS). The role helps optimize Veteran health and independence across clinics and domiciliaries nationwide.

Applicants not yet meeting all requirements may be referred for tentative selection, with hiring contingent on completion of prerequisites and licensure where applicable.

Qualifications

• Knowledge of basic medical terminology and anatomy terms.
• Ability to research, analyze, and apply decisions.
• Ability to coordinate multiple DME requests and services.
• Ability to liaise effectively with health care providers, patients, caregivers and vendors.

Responsibilities

• Explain benefits programs such as automobile adaptive equipment, home improvements, and clothing allowance to Veterans.
• Coordinate and monitor durable medical equipment (DME) requests, repairs, and services.
• Act as liaison between clinicians, patients, caregivers and vendors to ensure timely devices and services.
• Monitor contractors and vendors for contract compliance and performance.
• Collaborate with clinical teams to recommend prosthetic devices based on patient needs.

Skills

Basic medical terminology

Anatomy terminology

DME coordination

Liaison with clinicians/vendors

Contract monitoring

Regulations comprehension

Education

Graduate education (2+ years) or Master’s

Tools

None

Job description

This position is located within the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Eastern Kansas Healthcare System (EKHCS), Topeka, KS, Prosthetic and Sensory Aids Service (PSAS). The PSAS provides support to optimize the health and independence of the Veteran services provided within various settings, including the Veterans Integrated Service VISNs), Inpatient Clinics, Outpatient Clinics, and domiciliaries throughout the United States.

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements

United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.

English Language Proficiency: Candidates will not be appointed under authority of 38 U.S.C. chapters 73 or 74, to serve in a direct patient-care capacity in VHA who are not proficient in written and spoken English. See Chapter 2, section D, paragraph 5a, this part.

Experience and Education

Individual must meet at least one of the requirements below.

Grade Determinations

GS-5

Experience: None beyond the basic requirements.

GS-7

Experience: In addition to the basic requirements, 1 year of specialized experience equivalent to the next lower level GS-05. This experience must demonstrate that you have knowledge of basic medical and anatomy terminology, knowledge of accounting methods, and the ability to research, analyze, comprehend, and apply decisions.

• 1. Ability to understand and apply processes, procedures, regulations, and laws as it applies to purchasing and the provision of prosthetic items/services.
• 2. Ability to coordinate multiple requests for durable medical equipment (DME), including repairs, services, and benefits.
• 3. Ability to act as a liaison with and work effectively with health care providers, patients, caregivers and vendors to ensure that the most appropriate device and services are received timely.
• 4. Ability to monitor contractors and vendors for compliance with contract requirements

GS-9

Prosthetic Representative (Developmental level) Experience. In addition to the basic requirements, one year of creditable experience equivalent to the GS-7 grade level, that is directly related to the position to be filled.

Examples include but are not limited to developmental duties involving more complex work performed under supervision. Interaction with Veterans, caregivers, and clinical staff by answering questions related to benefit programs such as automobile adaptive equipment, home improvement and structural alterations, and clothing allowance programs.

OR, Education. Education equivalent to two full years of progressively higher level graduate education or Master's or equivalent graduate degree from an accredited educational institution AND at least 24 semester hours in course work related to health care, public administration, or business. The 24 semester hours may include, but is not limited to, any combination from the following fields: occupational therapy, physical therapy, kinesiotherapy, social work, psychology, prosthetics, orthotics, respiratory therapy, assistive technology, business law, leadership, healthcare, public administration, or business management. This course work may have been completed within the degree or in addition to the degree.

Demonstrated Knowledge, Skills, and Abilities

In addition to the experience above, the candidate must demonstrate all of the following KSAs:

• 1. Knowledge of methods to identify trends and causation factors sufficient to analyze prepared data and gather information to inform and advise management.
• 2. Ability to organize, prioritize, and monitor actions to ensure timeliness.
• 3. Ability to understand and articulate the benefits program options available. This includes communicating with patients, caregivers, health care providers and vendors.
• 4. Ability to apply and educate others about national, VISN, and facility directives, policies, procedures and regulations.
• 5. Ability to work effectively with a clinical team and provide recommendations for prosthetic devices.

GS-11

Experience: In addition to the basic requirements, one year of creditable experience equivalent to the GS-09 grade level, that is directly related to the position to be filled.

Examples include but are not limited to working directly with Veterans and clinical teams to assist with applications for benefits related to benefit programs such as automobile adaptive equipment, home improvement and structural alterations, and clothing allowance programs.

Ensures devices, equipment, and services, are based on the patient's rehabilitative and medical needs. Working closely with the treat