Prospect Baggage Service Agent - AUS

Unifi Aviation, LLC; Austin (TX); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO

Aflac Short-term Disability

Aflac Accident Insurance

Aflac Critical Illness

Aflac Hospital Indemnity

Travel Discounts

Earned Wage Access (Payactiv)

Education discount Purdue Global

Job summary

Prospect Airport Services in Austin is seeking dependable baggage handlers to join our growing team. You will assist passengers with their baggage, ensure proper tagging, loading, and unloading, and resolve issues with delayed or damaged items.

The role requires physical endurance and adherence to safety procedures in a fast-paced environment. We offer competitive pay with earned wage access, comprehensive health benefits for full-time staff, and exclusive employee discounts.

Qualifications

• High School diploma or GED required.
• Must be at least 18 years old.
• Must be able to obtain credentials as per airport/state requirements.
• Must be able to lift up to 70 lbs and move heavy baggage.

Responsibilities

• Handle incoming and outgoing passengers’ baggage and resolve related concerns.
• Assist passengers with baggage pick-up, loading, unloading, and resolve issues with delayed, lost, or damaged items.
• Set up conveyances to sort and distribute incoming bags.
• Scan and ensure correct tagging and loading of each bag.
• Forward and receive bags to and from TSA.
• Maintain safety procedures and operate related equipment.
• Perform other related duties as assigned.

Skills

Physical stamina

Shift flexibility

Safety awareness

Education

High School diploma or GED

Job description

Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday A.M. shift, P.M. shift

Requirements and Description

With decades of experience and operations at more than 30 major airports—including Chicago, Dallas, Newark, and more—Prospect Airport Services is a trusted leader in aviation support. Our team of over 11,000 dedicated associates delivers essential services such as baggage handling, wheelchair assistance, lost and found, and aircraft cleaning. We are committed to excellence, safety, and integrity in everything we do—providing reliable, high-quality service to our airline partners and the traveling public every day.

We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners.

Job Summary:

Responsible for handling incoming and outgoing passengers’ baggage, and promptly addressing any related concerns.

• Competitive pay with daily access to earned wages.
• Comprehensive Medical, Dental and Vision Insurance for full-time employees who work 30 hours per week. Benefits begin in the month following 60 days of service. Eligible dependents are spouse, children under age 26 years, disabled dependents of any age.
• Voluntary Additional Coverages through AFLAC: Short-term disability (STD), Accident, Critical Illness, and Hospital Indemnity.
• Exclusive Employee Discount and Perks including Working Advantage, Payactiv (Earned Wage Access), Purchasing Power, Active&Fit.
• Paid Time Off (PTO) - Location specific leave policy.
• Exclusive Travel Discounts:
  • ID90 Discount Program - Industry-exclusive deals on hotels, car rentals, cruises, and more!
  • Concur - Discounted cars and hotels
  • Tuition Discount with Purdue Global.

• Assist passengers with baggage pick-up, loading, unloading, and resolve issues with their delayed, lost, or damaged items.
• Set up conveyances to sort and distribute incoming bags.
• Scan and ensure, correct tagging and loading of each bag.
• Forward and receive bags to and from TSA.
• Take care of the safety scanner and other equipment.
• Adhere to all safety procedures and policies.
• Perform other related duties as assigned within the appropriate skill, experience and, capabilities expected for this position.

• High School diploma or GED.
• Must be at least 18 years of age.
• Must be able to obtain credentials required as per airport or state or customs requirements.

• Must be able to constantly lift and carry up to and more than 70 lbs, push, pull, walk, stand, reach above shoulder, stoop, squat, kneel, and bend. Should be able to climb or crawl frequently.

• Must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime.
• Must be able and open to work in outside weather conditions which may include severe seasonal elements.

"Prospect is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status."