Proposal Support Advisor - Evernorth Health Services

Cigna; Florida; Hybrid; USD 90,000 - 120,000; Full time

Job summary

The Cigna Group's Evernorth Health Services division is seeking a Proposal Support Advisor to lead RFP and proposal development for high‑complexity bids from receipt through submission. You will coordinate cross‑functional reviews with sales, account management and leadership to shape market-specific bid strategy and resolve bid challenges.

The role involves formatting responses to align with Express Scripts branding, collaborating with SMEs for complex questions, and guiding negotiations with

Qualifications

• 5+ years of relevant experience or Bachelor's degree with 3+ years relevant experience
• Excellent verbal and written communication and presentation skills
• Proficient with MS Office suite, Skype and Webex
• Strong data analytics capability and problem-solving skills
• Demonstrated ability in managing high visibility projects, sometimes independently
• Resourceful with a proven ability to exercise good judgement in problem solving
• Able to manage multiple tasks simultaneously; shift priority quickly as needed
• Adheres to SOP and follows best practices when available

Responsibilities

• Manage RFP and proposal development strategy and process for higher-complexity, strategic bids from receipt of the RFP through submission
• Coordinate cross-functional review with sales, account management and leadership to develop a market-specific bid strategy and resolve bid challenges
• Format RFP response documents in accordance with Express Scripts' brand and incorporate responses from the response database
• Work with subject-matter experts to develop custom responses for questions needing further research or buy-in
• Collaborate with client pricing to provide pricing arrangements and respond to pricing-specific questions
• Submit proposal responses externally while ensuring compliance with RFP requirements and contractual obligations
• Facilitate negotiations among cross-functional partners to increase compliance rates while mitigating risk
• Review contracts with legal and SMEs to ensure proper positioning of terms, including redlining as required
• Assess bid requirements, risk, and recommend eliminating low-risk deviations
• Lead cross-functional projects and process improvements; develop best practices and documentation
• Mentor and train new team members; solve complex problems with broad perspectives
• Provide and coordinate client presentations; offer technical expertise across disciplines
• Support multiple disciplines within the team for the most complex Proposal Support assignments
• If working from home, ensure internet speeds meet 10Mbps down / 5Mbps up

Skills

Verbal & written communication

Presentation skills

Data analytics

Problem-solving

Multitasking

Judgement & decision making

SOP adherence

Education

Bachelor's degree

Tools

MS Office

Skype

Webex

Job description

Proposal Support Advisor

The Proposal Support Advisor is responsible for managing RFP and proposal development strategy and process for higher‑complexity, strategic bids from receipt of the RFP through submission. This individual will have specialized knowledge of their primary business segment, with the ability to support other segments as needed. The Proposal Support Advisor is responsible for concurrently managing multiple proposals with aggressive deadlines. They support follow‑up, finalist, and contracting activities, as needed.

Key Responsibilities

• Managing RFP and proposal development strategy and process for higher‑complexity, strategic bids from receipt of the RFP through submission
• Co‑ordinating cross‑functional review with sales, account management and other leadership to develop a market‑specific bid strategy and resolve bid challenges
• Formatting RFP response documents in accordance with Express Scripts' brand and researching and incorporating responses from our response database
• Working with subject‑matter experts to develop custom responses for questions that require further research or buy‑in
• Working with client pricing to provide a pricing arrangement and responses to pricing‑specific questions
• Submitting proposal responses externally while ensuring compliance with RFP requirements, instructions and Express Scripts' contractual obligations
• Facilitating negotiations among cross‑functional partners to increase compliance rates while mitigating business risk
• Reviewing contracts and working with legal and other cross‑functional SMEs, up to VP and Senior Staff level, to ensure proper positioning of contract terms in proposal responses, including redlining contracts as required
• Assessing bid requirements, associated risk, and making preliminary recommendations regarding eliminating low‑risk deviations
• Leading cross‑functional projects, process enhancements and departmental initiatives
• Developing best practices, building the process and procedures documentation library to ensure compliance and consistency
• Mentoring and training new team members
• Solve complex problems and take a broad perspective to identify solutions
• Providing and coordinating client presentations
• Providing technical expertise across multiple disciplines and focusing on thought leadership
• Supporting multiple disciplines within the team for the most complex Proposal Support assignments

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Minimum Qualifications

• 5+ years of relevant experience or Bachelor's degree with 3+ years relevant experience
• Excellent verbal and written communication and presentation skills
• Proficient with MS Office suite, Skype and Webex
• Strong data analytics capability and problem‑solving skills
• Demonstrated ability in managing high visibility projects, sometimes independently
• Resourceful with a proven ability to exercise good judgement in problem solving
• Able to manage multiple tasks simultaneously; shift priority quickly as needed
• Adheres to SOP and follows best practices when available

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email [e-mail] for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco‑free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start.