Proposal & Client Solutions Specialist, E-Rate

Vero Networks; Denver (CO); Remote; USD 65,000 - 85,000; Full time

Job summary

Vero Networks is seeking a Proposal & Client Solutions Specialist for their E-Rate program, focused on K-12 school districts. This role involves managing proposals, supporting customer relationships, and understanding the E-Rate process to enhance connectivity solutions. Candidates should have strong analytical, communication, and project management skills, along with a Bachelor’s degree in a relevant field.

Benefits

Paid Life Insurance

Medical plans

PTO and holidays

Dental and vision options

401(k) with match

Qualifications

• Experience managing external stakeholders.
• Strong analytical skills for decision-making.
• Proficiency in geographic data interpretation.

Responsibilities

• Manage responses to RFPs from school districts.
• Assist with E-Rate application and compliance process.
• Conduct yearly service reviews with customers.

Skills

Communication

Detail-orientation

Business Acumen

Analytical Skills

Project Management

Education

Bachelor’s degree in business-related field

Tools

CRM software (Zoho preferred)

Google Workspace (Docs, Sheets, Slides)

Job description

Proposal & Client Solutions Specialist, E-Rate

3 days ago Be among the first 25 applicants

Proposal & Client Solutions Specialist, E-Rate
Department: E-Rate
Reports To: VP, E-Rate

ABOUT VERO
Vero Fiber Networks is a rapidly growing provider of high-speed fiber optic internet solutions, dedicated to connecting communities and organizations with reliable and innovative network infrastructure. We are committed to bridging the digital divide and empowering educational institutions with the connectivity they need to thrive.

POSITION SUMMARY
The ideal candidate will possess excellent communication skills, the ability to interpret, analyze, and draw insights from quantitative information to support decision-making, and the ability to manage complex projects from opportunity to implementation. E-Rate experience is a plus, but not necessary.
This role’s focus will be on growing and maintaining our E-Rate (K-12) business. Your main focus will be on responding to proposals, researching potential school district clients, educating school districts on the E-Rate process, and ensuring proactive management of our clientele and potential add-on business. This role will be instrumental in supporting our efforts to provide fiber network solutions to K-12 school districts through the E-Rate program.

RESPONSIBILITIES

• Process Management:
  • Manage and coordinate responses to Requests for Proposals (RFP) from school districts during the E-Rate bidding season.
  • Ensure timely and accurate submission of all E-Rate related documentation.
• Sales and Business Development Support:
  • Support the sales team on customer opportunities within the E-Rate vertical.
  • Assist with proposal writing for E-Rate eligible projects.
• Cost and Pricing Knowledge:
  • Gain a deep understanding of Vero's pricing model.
  • Develop knowledge of costs associated with building fiber networks in our target markets.
• Customer Relationship Management:
  • Manage the embedded customer base, including renewals and funding approvals every year.
  • Assist customers with the E-Rate application and compliance process.
  • Conduct yearly service reviews with customers to ensure satisfaction and identify new opportunities.
• System Proficiency:
  • Demonstrate proficiency with CRM systems (e.g., Zoho) for managing customer interactions and sales pipelines and billing/funding information.
  • Ability to create reports and manage data within the CRM and Verofy.
  • Create and utilize maps in Vero’s tool, Verofy, to visualize and present potential fiber networks for school districts.
    

CORE COMPETENCIES
There are several competencies required to be successful in this position. The following are some of the most important and definitions of each are included at the end of this job posting: Communication, Business Acumen, Initiative, Detail-orientation, and Willingness to learn.

REQUIRED QUALIFICATIONS

• Bachelor’s degree or higher with a business-related focus is required.
• Proficiency in creating and interpreting geographic data (e.g., KMZ files, Google Earth).
• Proficiency in the Google Workspace suite of tools with emphasis on Docs, Sheets and Slides is required.
• Experience with CRM software (Zoho preferred).
• Experience managing external stakeholders.
• Strong analytical skills with demonstrated experience working with numerical data, including the ability to interpret, analyze, and draw insights from quantitative information to support decision-making.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Self-motivated and able to work independently as well as part of a team.
  

PREFERRED QUALIFICATIONS

• Three years’ experience working in a product management or financial analysis position is preferred.
• Understanding of E-Rate rules and regulations is a plus.
• Proven experience assisting customers through the E-Rate process is a plus.
  

JOB DETAILS AND PHYSICAL REQUIREMENTS

• This role requires occasional travel up to 10% of the time for activities such as out-of-town meetings, training, or outreach activities.
• Must be authorized to work in the United States.
• This is a staff position.
• This is an Exempt position.
• This is a Full-Time position.
• This is a Remote position.
• The schedule for this position is Monday through Friday during standard business hours with occasional night or weekend availability as needed to fulfill the core requirements of the role.
• This role requires the ability to sit and work at a desk for extended periods of time, using a computer and other office equipment.
• This role requires ability to perform fine motor tasks, such as typing or using a mouse, for extended period of time.
  

COMPENSATION AND BENEFITS

• Base pay is paid at an hourly rate/annual salary rate. The range for this position is $65,000 to $85,000 depending on experience.
• Paid Life Insurance, medical plans, PTO, holidays.
• Dental and vision options.
• 401(k) with match.
  

NOTICES
Vero participates in E-Verify. Vero will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s Form I-9 to confirm work authorization. For more information about E-Verify, please visit:www.e-verify.gov

This position requires the ability to pass a standard background check upon offer of position.

At least 2 professional references are required.

CORE COMPETENCY DEFINITIONS

Communication: Communication as a core competency ensures someone can provide accurate and understandable information to others. Effective communication is the process of exchanging ideas, thoughts, opinions, knowledge, and data so that the message is received and understood with clarity and purpose. When and individual communicates effectively, both the sender and receiver feel satisfied. Communication occurs in many forms, including verbal and non-verbal, written, visual, and listening.
All employees should be able to explain simple information clearly. Advanced communicators are able to build relationships across the organization, practice active listening (giving their full attention in a communication exchange), and ensure their messaging is clear, correct, complete, concise, and compassionate.

Business Acumen: Employees with business acumen understand business implications of decisions and will display an orientation towards profitability, or the best decision for the company. These individuals are able to demonstrate knowledge of the market and competition and align their work with the strategic goals of the company.

Detail-Oriented: Detail-oriented employees are accurate, punctual, self-organized, and generally highly professional.
At a basic level, detail-oriented workers meet deadlines and produce work with few errors. Advanced qualities include organizing project teams to get the most out of every participant, assessing project requirements, and creating detailed plans.

Initiative: Employees who take initiative are able to act autonomously to get the job done. They volunteer readily and seek to increase their responsibilities, asking for help when needed.
Junior employees know how to carry out tasks autonomously. Intermediate-level individuals with this core competency, however, identify problems and apply solutions that fit appropriate guidelines. At higher levels, employees need very little guidance and can define their workloads accurately to meet strategic objectives.

Willingness to learn: These employees are open to continuous learning. They seek to improve their skills at every opportunity.
Basic-level employees build skills for a single role, while intermediate competency for this kind of team member involves seeking more advanced knowledge to use in future challenges. Higher-level employees constantly refine their skills to reflect external developments.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, General Business, and Education

• Industries

  Wireless Services, Telecommunications, and Communications Equipment Manufacturing

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