Property Support Manager

RADCO Investments, L.L.C.; Atlanta (GA); Sur place; USD 75 000 - 110 000; Plein temps

Avantages offerts par ce poste

Employer-paid health insurance

401(k) with company match

Paid time off

Bonus incentives

Employee housing discount

Flexible spending account

Dental & Vision insurance

Paid holidays

Professional development opportunities

Résumé du poste

RADCO Investments, L.L.C. is seeking a Property Support Manager in Atlanta to drive property operations, assist with transitions, and provide on-site leadership support.

The role emphasizes occupancy growth, budget awareness, and cross-functional teamwork to meet company objectives. The ideal candidate has 5+ years in property management, strong communication, and the ability to train and lead teams under the guidance of senior management.

Qualifications

• 5+ years of experience in property management or related industry.
• Strong communication and interpersonal skills for resident and team interaction.
• Ability to read budgets and financial statements and support reporting.
• Willingness to learn, grow, and take on leadership tasks.

Responsabilités

• Assist with planning and preparation for property management opportunities and transition support.
• Act as Leasing Consultant or Property Manager as needed, including tours and applications.
• Collaborate with Maintenance, Regional Managers and departments to align objectives.

Connaissances

Interpersonal communication

Budget interpretation

Leadership potential

Customer service

Team collaboration

Formation

5+ years property management experience

College degree preferred

ARM/CPM designation preferred

Outils

YARDI experience

Microsoft Word/Excel/Outlook

Description du poste

When you go home at night and your loved ones ask you, ‘What did you do at work today?’ You can look up, smile, and say, ‘Today, I did some good.’

NORMAN RADOW, CEO

Position: Property Support Manager

Location: Atlanta, GA

Job Id: 3051

# of Openings: 1

RADCO is seeking a Property Support Manager to join our incredibly talented team!

The Property Support Manager fills in as the company’s representative, in all areas of property operations. This is a versatile role and requires someone with a wide range of skillsets in property management. As the Property Support Manager, you will assist with the transition of new property management opportunities, as well as provide operational support and resources for various communities to help accomplish property, owner, and company objectives. These objectives will include maximizing occupancy and income levels, growing property values, minimizing property operation expenses while maintaining a quality product.

The Property Support Manager reports directly to the (Sr. VP or Director of Operations). This person is adaptable, analytical, an empathetic problem-solver, effective communicator, multi-tasker, and a strategic thinker; with the passion to lean in and helping others. The Property Support Manager role is intended to be a steppingstone into leadership roles within the company and requires someone who has the desire to learn and grow. Are you up for the challenge?

Responsibilities:

• Assist with the planning and preparation for future property management opportunities, to include reviewing property information and documentation and completing assigned items from the property checklist.
• As needed, join a Transition Team to help provide operational support for a specific amount of time for new property management transitions. Support may include various operational functions, such as sales tours, delinquent rent collections, onboarding, training, vendor setups, invoice management, system setup, etc.
• Fill in as acting Leasing Consultant, as needed, to include responding to resident and prospect inquiries, touring prospective residents, processing rental applications, scheduling move-ins, etc.
• Fill in as acting Property Manager, as needed, to include hiring, training, administrative functions, reporting, and supervising on-site team members.
• As needed, partner with the Maintenance Supervisor to ensure all maintenance related activities and initiatives are in alignment with property goals.
• Work closely with the Regional Managers to understand changing operational needs and assigned responsibilities week-to-week.
• Collaborate with various departments to include Accounting, IT, Marketing, Learning & Development, etc.

Customer Service Responsibilities:

• Promote resident satisfaction and retention by responding to concerns, questions, and requests in a timely manner, and taking appropriate action to address and resolve concerns.
• Communicate clearly and professionally with residents, prospects, clients, vendors, and team members both verbally and in writing.
• Respond sensitively to resident questions and/or concerns exhibit sense of urgency, and de-escalate resident issues
• Attend and assist in resident activities and functions after hours as needed.
• Maintain all vendor relationships with utmost professionalism.

Leadership Responsibilities:

• Shadow Regional Managers and Property Managers to gain a better understanding of how to effectively train, empower, and motivate team members.
• With the guidance of a Regional Manager, as a leader you will set expectations and hold accountable team members to achieve budget guidance. When necessary, implement an Improvement Plan for team members to ensure success in their development.
• Serve as the company’s representative in various capacities and learn how to drive and lead teams towards the successful execution of projects and initiatives.
• Assist in managing the client/owner relationship by conducting property tours, providing updates and information about the property performance, and responding to Regional Managers regarding owner requests as needed.

Qualifications:

• Basic knowledge of financial reporting and ability to read, interpret, and update budgets and financial statements.
• Excellent interpersonal skills providing for effective verbal and written communication with residents, team members, peers, vendors, owners, etc.
• Ability to de-escalate and respond sensitively to customer service-related concerns.
• Strong organizational and time-management skills.
• Ability to work collaboratively in a team environment.
• Developing leadership skills with the desire to learn and grow.
• Proficient in Microsoft Word, Excel and Outlook.
• YARDI® experience is preferred but not required.
• Proficient in Landlord/Tenant laws and application, familiarity with GAA and/or NAA Lease and Addendums, Federal, State and local Fair Housing/ADA regulations and application, OSHA & EPA requirements for property management industry.

Education, Experience, License(s) or Certification(s) Requirements:

• 5+ years of experience in property management or in a related industry
• College degree is preferred, but not required
• ARM or CPM designation is preferred but not required
• Valid driver’s license and current automobile insurance is required.
• Position requires individuals to furnish their own reliable transportation to fulfill the job’s functions.

From free healthcare to professional development and retirement programs, we tailor our benefits to meet your needs and support your growth.

• 100% Employer-Paid Medical, Dental, Basic Life and AD&D Insurance
• Voluntary Vision, Short-Term and Long-Term Disability, Supplemental Life, Critical Illness, Hospital Indemnity, Accident, Pet, and Legal Insurance Policies
• Infertility Benefits Covered Under Medical Plan
• Flexible Spending Account (FSA) and Health Savings Account (HSA)
• Telemedicine for Team Members and Their Families Robust Employee
• Employee Assistance Program (EAP)
• Paid Maternity, Paternity, and Adoption Leave
• 401(k) Retirement Plan with 100% Employer Match up to 6% of Gross Pay
• Competitive Pay and Bonus Incentives
• Accrued Paid Time Off (PTO) Immediately Upon Hire
• Paid Holidays, Including One Paid Floating Holiday Per Calendar Year
• Team Member Apartment Housing Discount
• Internal Financial Assistance Program – Radco Cares
• Team Member Referral Bonus Program
• Paid Volunteer Time Off (VTO) / Community Involvement Opportunities – Radco Caring in Action

Professional Development

• On-Demand Training Opportunities
• Paid Industry Events for Continuous Learning & Development
• Opportunities for Hands-On Learning, Growth and Advancement
• Access to LinkedIn Learning

Health & Wellness Financial Professional Development