PROPERTY SITE MANAGER

Affordable Housing Management Inc; North Carolina; On-site; USD 42,000 - 65,000; Full time

Job summary

Affordable Housing Management Inc. in North Carolina seeks a Property Site Manager to oversee the full operation of assigned properties, coordinating leasing, maintenance, and resident relations.

You will manage on-site staff, ensure compliance with HUD and local regulations, and maintain accurate records, budgets, and vendor contracts while delivering courteous service to residents and applicants.

Qualifications

• Experience in property management or housing programs.
• Ability to maintain confidentiality and handle sensitive information.
• Strong organizational and record-keeping skills.

Responsibilities

• Oversee daily property operations, leasing, and applicant screening under HUD guidelines.
• Supervise on-site staff and coordinate maintenance, repairs, and vendor services.
• Manage rent collection, deposits, and financial records; assist budgets and reporting.
• Enforce lease terms, occupancy standards, and enforcement of community rules.
• Coordinate resident events, communications, and association meetings.

Skills

Property management

Tenant relations

Budgeting

Vendor management

Communication

Team coordination

Job description

Job Description

A. Job Summary:

The Property Site Manager performs a wide variety of tasks managing the total operation of property managed. Maintains a good understanding of the real estate and people aspects of the properties, as well as the necessary management systems. Computer, filing, communication, effective decision making, judgmental, interpersonal, and strong organizational skills are required.

B. Management Requirement:

The Property Site Manager must: remain calm and respond quickly to resolve problems which arise in day-to-day activities; be resourceful and self-directed; complete multifaceted tasks under demanding conditions to accomplish desired results; have strong interpersonal skills; be proficient in developing team-based working relationships; be detail oriented; maintain high level of confidentiality; and project a professional image and a positive attitude. Must have a dependable vehicle to perform job responsibilities, and is on 24-hour call, unless coverage is prearranged.

C. Principal Responsibilities:

The Property Site Manager may perform all the following duties according to company policy and procedure:

• Maintain all vendors, tenants, maintenance, and general documents in a filing system that is in a neat and orderly fashion. Maintain office in a neat, professional manner. Maintain all office equipment in good working condition.
• Answer phones, greet the public, and assist walk-in clients.
• Marketing of the units. Respond to phone inquiries and walk-ins regarding availability of and qualifications for rental units. Provide applications to those requesting it after prescreening for income eligibility. Assist applicants in completing necessary paperwork. Present property to prospective residents. Decide which applicants are eligible for occupancy according to tenant selection/rejection criteria. Obtain all required verifications. Maintain waiting lists.
• Efficient and timely execution of move-outs and move-ins, including, but not limited to, coordination with the resident, applicants, maintenance, and utility companies.
• Eviction proceedings against residents who are not in compliance with the terms of their leases. Comply with the lease and state and local laws when carrying out evictions.
• When applicable, travel to managed properties to pick up rents, hand deliver correspondence to residents, inspect property, and/or meet contractors/suppliers.
• Collect rent, security deposits, and miscellaneous income from residents on behalf of property. Assist in the preparation of budgets, ongoing budget comparison and review. Process security deposit dispositions. Prepare and/or assist in the preparation of monthly vouchers.
• Ensure that residents adhere to all provisions of the lease and community rules. Assess charges and properly invoice residents for damages, late charges, NSF check charges, and other miscellaneous charges due under the lease and for collecting the same.
• Purchase office, grounds, repairs, maintenance, and decorating supplies. When necessary, hire outside contractors to perform services beyond the scope of on-site maintenance personnel. Review, prepare and submit all invoices to the main office for payment.
• Perform and record quarterly inventories of office supplies, maintenance supplies, office equipment, maintenance equipment, and office furniture. Always keep a current key log.
• Recertify each resident at least once per year or more often as required by HUD and/or other governing agency regulations.
• Supervise maintenance and office personnel. Coordinate, implement, and enforce personnel and safety policy and procedures.
• Implement, coordinate, and attend resident association meetings and other functions. Implement and coordinate a community newsletter for residents.
• Perform/coordinate and supervise all maintenance functions including, but not limited to the following:
  • Weekly general property inspections
  • Quarterly unit inspections
  • Quarterly exterior and interior common area preventive maintenance
  • Maintain minimum housing quality and energy efficiency of units and property
  • Maintain and keep clean common areas of property
  • Preparation of vacant units for occupancy
  • Pest Control
  • Work order processing and execution
  • Coordinate and supervise major physical improvements
  • Emergency repairs
• Prepare and submit all required reports per schedule and as requested.
• Other duties as assigned.

C. Supervision Received:

The Property Site Manager is under direct supervision of the Operations Manager, and the Assistant to the Exe