Apartment Property Management - Terry Apts. - Terry, MS

j-; Terry (MS); On-site; USD 40,000 - 62,000; Full time

Job summary

J&A, Inc. is seeking a Site Manager for an on-site role at a Mississippi apartment community. You will oversee leasing, rent collection, maintenance, and compliance with HUD, LIHTC, RD, and ADA requirements, ensuring fiscal and physical soundness.

The position requires live-on-site arrangement, strong communication, and ability to coordinate with Regional Manager. Duties include supervising staff, maintaining records, and emergency coverage.

Qualifications

• Introductory knowledge of HUD, RD, LIHTC guidelines and IRS rules for assigned property.
• Highschool diploma or equivalent, plus LIHTC/property management training.
• Proficiency in Microsoft Office and property management software (Yardi/Real Page).

Responsibilities

• Lease negotiations, renewals, and occupancy management per regulations.
• Rent collection, deposits, and timely reporting to corporate office.
• On-site staff supervision and vendor management for maintenance.
• Maintain safety, cleanliness, and pest control across property.
• Record-keeping, reporting, and compliance with HUD, LIHTC and RD rules.
• Attend corporate meetings and provide emergency on-call coverage.

Skills

LIHTC knowledge

Microsoft Office

Communication skills

Driver's license

Initiative/independence

Education

Highschool diploma or equivalent

Certification or training in property management, LIHTC, COS, or RD training

Tools

Yardi

Real Page

Job description

Apartment complex SITE MANAGER

The Site Manager is directly responsible for all property operations and conducting business in accordance with company policies and procedures, HUD, Tax Credit, USDA Rural Development, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other regulatory agency requirements necessary to ensure effective fiscal, physical and social soundness. The Site Manager will be able to communicate all challenges affecting the operation of the property to the Regional Manager in a timely manner.

Specific Duties and Responsibilities

Leasing Activities

• respond to inquiries
• show vacancies
• comply with HUD, RD, and LIHTC regulations regarding income certifications and other documentation
• maintain waiting lists and screen applicants following appropriate guidelines
• conduct regular marketing/advertising outreach in the community (e.g. VA, MUTEH, mental health centers) according to guidelines
• verify tenant income, assets, household characteristics, and circumstances that affect eligibility
• prepare and process leases, security deposit agreements, unit inspections, and HUD, RD, and LIHTC forms for incoming residents
• ascertain basic resident information that would help solve routine problems or determine a course of action in case of emergency
• conduct pre-occupancy orientation for new tenants
• complete move-in and move-out procedures
• review/process evictions and notices to vacate
• ensure that lease/tenant files are formatted and completed properly

Rent Collections

• collect and post security deposits and rent received in a timely manner
• collect late rents and late rent charges
• issue receipts for money collected
• ensure bank deposits are made immediately and reported to corporate office
• negotiate schedules for overdue rent with prior approval of Regional Manager
• issue applicable notices (e.g. late payments, eviction notices, utility cut-offs)

Administration

• maintain positive customer service attitude
• responsible for office opening on time according to posted office hours
• enforce lease agreements and house rules
• live on site and provide emergency on-call coverage (if applicable)
• perform annual income re-certifications and issue rent increase notices
• attends scheduled corporate management meetings (required)

Property Maintenance

• supervise maintenance staff and work performed
• monitor and/or supervise contracted services and vendors
• conduct move-in/move-out inspections
• perform daily inspection of the overall curb appeal of the property and report any damage/problems related to maintenance, security, or safety
• contact vendors/contractors to obtain bids/estimates (if applicable)
• purchase supplies, equipment and/or services as needed for repairs
• process and prioritize maintenance work orders, schedule preventive maintenance to be completed by on-site staff
• arrange and conduct monthly inspections and repairs of all units, including vacant units
• maintain information about basic structural data, including the location of fire equipment, water main, sprinkler shutoff valve, gas main, fuse boxes and/or breakers, and heat controls
• perform annual inspections of each unit for needed repairs
• inspect common areas to ensure they are being utilized properly, clean, and secure
• maintain a sanitary and pest‑free living environment

Record-Keeping/Reporting

• maintain accurate accounting records including tenant ledgers, petty cash, and security deposits
• ensure quarterly calendar activities are conducted (e.g. Crime Prevention)
• communicate challenges affecting operations to the Regional Manager
• report all ability and property incidents (including injuries) to Corporate office immediately
• maintain a written record of all important or unusual events including emergencies, tenant problems/complaints, maintenance problems, and inspections
• provide Regional Manager with a monthly formalized summary of building operations every 3rd Monday to include: a summary of move-ins, move-outs, rents past due, and actions taken, and the weekly maintenance schedule

Other Duties

• meet with tenants for informational purposes (e.g. notice of regulatory visit)
• disaster/emergency preparedness planning with assistance from Corporate Compliance
• perform other appropriate duties as assigned by Regional Manager

Site Manager Compensations/Accommodations

• The SiteManager shall be an employee of J&A, Inc. and shall be compensated for services rendered with a salary determined by J&A, Inc.
• The SiteManager shall be covered under the J&A, Inc worker's compensation plan and other benefits negotiated between the Regional Manager, Human Resources and the employee.
• The SiteManager shall be notified of all the benefits under the adopted plan.
• IF the Site Manager is required to live on-site, he/she will be provided a free rental unit and is exempt from the requirementsof the landlord/tenant law. It is considered a tenancy for a specified periodonly (e.g. employment), and will end on the same day that employment is terminated.Reasonable effort will be made to give the Site Manager sufficient time tomove, but as the efficient operation of the property is predicated upon thepresence of a Site Manager, the transitional period necessarily must be veryshort. This is a condition of employment as a Site Manager. It is expected thatthe Site Manager will negotiate reasonable terms with the Corporate Office andmove expeditiously, even if his/her termination is involuntary. In a rarecircumstance when an ex-Site manager refuses to leave and efforts to negotiatevacancy of the manager's quarters fail, the Company will be forced to considerthe person a trespasser and call the police for assistance.

Knowledge/SkillsPreferred

• Highschool diploma or equivalent
• Experience (2+ years preferred) inLIHTC property management
• Knowledge of Microsoft OfficeSuite and Property Management software (e.g. Yardi, Real Page).
• Valid State Issued Drivers’License
• Basic knowledge of bookkeeping
• Certification or training inproperty management, LIHTC, COS, or RD training
• Introductory knowledge of the following initiatives (minimum):
  • HUD, RD,and LIHTC guidelines and IRS rules and regulations specific to assignedproperty
  • Local,state and federal safety regulations and building codes
  • Relevantlegislation, (e.g. ADA, Fair Housing)
• Good written and verbal communication skills
• Ability to interact with a wide variety of people (e,g. staff, tenants, local agencies, contractors, attorneys and Owner)
• Ability to take initiative and think independently

DesirableAdditional Qualifications

• 1. Experience in re-certification
• 2. Knowledge of Section 8,RD, HUD, and Tax Credit regulations
• 3. Backgroundin supervision and successful track record of accomplishments.
• 4. Community servicesbackground related to specific tenant population being served e.g. handicapped,elderly, homeless, veterans

Difficulty

• 1. Complexity — Asindicated in section IV, a wide variety of skills is required to be a good SiteManager. This position requires continuing education to keep abreast of changesin government regulations and HUD guidelines.
• 2. Scope and effect — As themost visible management representative to those being provided with services(housing), the Site Manager's job proficiency has a strong impact on theatmosphere and success of the property.