Property Restoration Sales Estimator Location: AB-Oakmont-15139 Post Date: 07-03-23

ServiceMaster of South Shore Inc; Pittsburgh (Allegheny County); On-site; USD 40,000 - 80,000; Full time

Job summary

Join a leading restoration team as a Restoration Sales Estimator, where you'll provide essential inspections and response plans to clients facing property damage from disasters. This role combines your sales and communication skills to deliver peace of mind to those in distress. With a competitive compensation plan, continuous training, and a supportive work environment, you'll have the opportunity to make a significant impact in the lives of others while developing your expertise in a recession-proof industry. If you thrive in dynamic situations and enjoy helping people, this position is perfect for you!

Benefits

Competitive Compensation Plan

Monthly Bonuses and Incentives

Health Insurance Plan

Company-paid Life Insurance

Paid Holidays

Company 401k Program

Paid Personal Time Off

Clothing Allowance

Qualifications

• 3-5 years experience in Disaster Restoration field required.
• IICRC Certification WRT and ASD or strong restoration expertise needed.

Responsibilities

• Inspect and assess property damage from fire, water, and storms.
• Prepare and present initial response plans to clients.

Skills

Customer Service Skills

Sales Skills

Communication Skills

Basic Math Aptitude

Detail-Oriented Inspection

Education

High School Graduate

College Degree (Preferred)

Tools

MICA

Xactimate

Job description

Position Overview:

As an important member of our Restoration Sales Team, you will be providing the initial inspection and meeting with our clients who have experienced damage to their property from water, flood, fire, and storm. Your detailed inspection of damages and preparation of the initial response plan will allow our team to help return these residential and commercial clients to pre-disaster condition. You will be part of the region's most highly regarded specialty cleaning, property restoration, and repair team. Your current experience along with extensive ongoing training will enable you to provide the legendary service that ServiceMaster of Greater Pittsburgh is known for. You will use your sales and communication skills to provide "Peace of Mind" to our clients. Your earning potential will be determined by the expertise you develop along with the effort you put forth as a Restoration Sales Estimator.

What we do:

We provide emergency property restoration and reconstruction services to residential, commercial, and institutional clients in the western Pennsylvania area and beyond. Our service teams operate in a similar manner as a hospital emergency room in providing a wide variety of services to damaged or injured property. Our customers are leading insurance companies, property management companies as well as local hospitals, colleges, and venues. Our staff provides expert guidance to those who experience unplanned and unexpected property damage. We provide expert drying of buildings after flooding and water damage, detailed cleaning, sanitizing, deodorization, and comprehensive repair and reconstruction services. We are "The Best Call to Make in the Worst Situation!"

General Responsibilities:

• Respond to assigned leads to inspect and provide scope for damages from fire, water, smoke, and storms.
• Present extreme professionalism as you introduce yourself and the company to the property owner.
• Quickly assess the needs of the property and client and prepare on-the-spot presentation.
• Present the company value proposition to the customer, selling yourself, the process, and the company.
• Explain in detail what needs to happen and lead the client to the right decision.
• Obtain all required signed documents once the client gives the go-ahead.
• Conduct detailed moisture inspection or smoke and fire inspection to determine conditions and extent of damage.
• Provide photos, drawings, and other detailed reporting to allow for mobilization of emergency response teams.
• Communicate with the office to discuss equipment and manpower needs for emergency response.
• Review with the client what will be happening next and set proper expectations for what they will experience.
• Set the project up for success by your product knowledge, detail of your inspection, communication, and sales skills.

Enjoy our Perks/Benefits:

• Very competitive compensation plan with monthly bonuses and incentives.
• Continuous training and development in a recession-proof business.
• Health Insurance Plan.
• Company-paid Life Insurance.
• Company-paid long-term disability.
• Paid Holidays.
• Company 401k Program.
• Paid Personal Time Off Programs.
• Clothing allowance.
• An opportunity to make a difference in the lives of the people we serve.

Skills and Requirements:

• High school graduate or equivalent; college degree preferred.
• 3-5 years experience in the Disaster Restoration field.
• IICRC Certification WRT and ASD or strong verifiable restoration expertise required.
• Experience with MICA or other drying tracking software.
• Experience with Xactimate estimating software a plus.
• Sales experience not required, but this is a consultative sales position that requires a willingness to close deals.
• Valid Driver's License and satisfactory driving record.
• Good verbal and written communication skills.
• Outstanding customer service skills.
• Highly motivated, strong work ethic, and enjoy the selling process.
• Build rapport easily and establish trust, leading to lasting customer relationships.
• Can effectively present information to customers one-on-one and in small groups.
• Has a good aptitude for basic math—necessary for doing calculations related to the sales process.
• Some work required outside of traditional working hours as part of our emergency response program.

Physical Demands and Working Conditions:

The physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Incumbent must be prepared to:

• Move up to 40 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
• Crawl, bend, stoop, and reach to provide materials inspections and conditions assessments.
• Move, set, and use step ladders and extension ladders up to 16 ft.
• Express or exchange ideas with others quickly, accurately, and receive and act on detailed information.
• Be capable of quickly assessing conditions, drawing on training and experience to quickly come up with a solution and communicate to both the property owner and the office/production teams.
• Be exposed to various inside working conditions: The change of building environment such as with or without air conditioning and heating.

About Service Master of Greater Pittsburgh:

ServiceMaster of Greater Pittsburgh provides highly sought-after specialty cleaning and property restoration services to a wide range of customers who have come to respect our brand. We are a leading franchisee in the ServiceMaster network that has allowed us to service customers nationwide. We have made our customers a priority and deliver award-winning service that focuses on outstanding customer experience. Through our 4 service divisions, we provide retail specialty services to residential and commercial clients; emergency water, fire, and smoke restoration to a wide variety of clients local and regional, we provide complete repair and reconstruction services as well as environmental and hurricane and national response to catastrophic events. We are "The Best Call to Make in the Worst Situation!"

Please visit our website: servicemasterofgreaterpgh.com