Property Partnership Manager-Orlando

Housing Connector; Seattle (WA); Remote; USD 75,000 - 86,000; Full time

Job summary

An innovative nonprofit organization is seeking a dynamic Property Partnership Manager to lead the charge in transforming housing access. This full-time role offers the flexibility of remote work while requiring regular collaboration with partners in the Orlando Metro area. The ideal candidate will possess strong sales and account management experience, along with a passion for community service. You'll be instrumental in building relationships, ensuring seamless onboarding, and analyzing market trends to drive growth. Join a mission-driven team that is dedicated to making a tangible difference in the lives of individuals and families seeking housing solutions.

Benefits

Comprehensive health coverage

Paid time off

Holiday schedule

Paid parental leave

Employee Assistance Program

Life insurance

FSA options

401(k) with employer match

Professional development opportunities

Qualifications

• Experience in sales, account management, or client services, preferably in property management.
• Ability to interpret and develop contracts and documents like MOUs.

Responsibilities

• Identify and oversee the sales cycle for new Property Partners.
• Build relationships with program partners to ensure satisfaction and retention.
• Collect, analyze, and report on housing market data.

Skills

Sales Experience

Account Management

Customer Success

Interpersonal Skills

Written Communication

Emotional Intelligence

Adaptability

Education

Experience in Property Management

Understanding of Housing Programs

Tools

Salesforce

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

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Position Overview

This full-time, exempt position is primarily remote, with regular in-person meetings with current and prospective partners throughout the Orlando Metro area. As the team expands, some in-office responsibilities may be introduced locally.

About Housing Connector

We are a trailblazing tech-powered nonprofit on a mission to transform housing access for those who need it most. Our innovative solutions address financial and resident-related challenges for property owners, empowering them to open their doors to more community members in need. Through our Zillow-powered marketplace, we streamline the housing search process for case managers, making it easier to find the right homes for their clients.

At our company, we believe that no unit should sit vacant while people need a home. Our collaborative approach ensures that both properties and residents thrive, creating win-win outcomes that make a real difference. Recognized as a World Changing Idea by FastCompany and one of the Best Places to Work by Puget Sound Business Journal in 2024, we’ve generated millions in revenue for our property partners and connected thousands of individuals and families with homes.

Critical Job Functions

• Identify and oversee the sales cycle of prospecting, outreach, and recruitment of new Property Partners while expanding their participation over time.
• Build relationships with program partners, ensuring high satisfaction and retention.
• Ensure seamless onboarding for tech integration with property managers, owners, and onsite staff; manage ongoing account relationships.
• Conduct regular meetings with partners to ensure customer satisfaction.
• Collect, analyze, and report on housing market data and trends.
• Use Salesforce and other tools to develop and manage a pipeline of potential and current partners.
• Collaborate with internal teams to manage inventory of available units.
• Respond to urgent requests from Property Partners and develop creative solutions for positive outcomes.
• Achieve goals related to property growth at the market level in collaboration with leadership.

Requirements and Qualifications

• Experience in sales, account management, customer success, client services, or recruiting, preferably within property management.
• Ability to interpret and develop documents like MOUs and contracts.
• Ability to work independently.
• Strong emotional intelligence and interpersonal skills.
• Proficiency in Microsoft Outlook, Word, and Excel.
• CRM experience, especially Salesforce, preferred.
• Excellent written and verbal communication skills.
• Adaptability, flexibility, and creativity in a small team environment.
• Understanding of landlord perspectives, ideally through experience in multi-family property management or real estate.
• Knowledge of supportive housing programs like Housing Choice Voucher, Rapid Rehousing, VASH, LIHTC, or similar is preferred.

What We Offer

Salary ranges from $75,000 to $85,500 annually, based on skills and experience, with eligibility for benefits. Our benefits include:

• Comprehensive health coverage (medical, dental, vision)
• Paid time off and community service leave
• Holiday schedule
• Paid parental leave
• Employee Assistance Program
• Life insurance
• FSA options
• 401(k) with 6% employer match
• Professional development opportunities

Housing Connector is an inclusive employer committed to diversity and equal opportunity, fostering a work environment free from discrimination and harassment.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Business Development and Sales
• Industry: Non-profit Organizations