Property Operations & Tenant Experience Lead

BIG BASS; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

BIG BASS is seeking a Property Manager in Houston to oversee daily operations of a single property, maintain high occupancy, and optimize financial performance. You will be the primary contact for tenants, owners, vendors, and other stakeholders.

Responsibilities include leasing coordination, inspections, coordinating maintenance, budgeting, reporting, and ensuring compliance with applicable laws. In-person work required.

Qualifications

• Proven experience in property management or related field.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Knowledge of local landlord-tenant laws and regulations.
• Ability to work independently and collaboratively.

Responsibilities

• Act as the main point of contact for tenants, addressing inquiries, concerns, and requests promptly and professionally.
• Facilitate lease agreements, renewals, and terminations, ensuring compliance with leasing policies and regulations.
• Conduct regular inspections of tenant-occupied spaces to ensure adherence to lease terms and property standards.
• Coordinate and oversee maintenance, repairs, and improvements to the property to ensure it remains in optimal condition.
• Develop and implement preventive maintenance programs to minimize downtime and repair costs.
• Manage relationships with maintenance vendors and contractors, ensuring quality workmanship and cost efficiency.
• Develop and manage the property's budget, including operating expenses, capital expenditures, and revenue projections.
• Collect rent payments, late fees, and other charges from tenants in a timely manner.
• Monitor financial performance, analyze variances, and implement strategies to optimize revenue and minimize expenses.
• Market vacant units effectively to attract and retain quality tenants.
• Conduct thorough tenant screening processes, including background checks and credit evaluations.
• Implement leasing strategies to maximize occupancy rates and minimize vacancy losses.
• Ensure compliance with local, state, and federal regulations governing property management, leasing, and tenant rights.
• Maintain accurate and up-to-date records, including lease agreements, tenant communications, and maintenance logs.
• Prepare regular reports on property performance, including financial statements, occupancy metrics, and maintenance activities.

Skills

Tenant relations

Communication

Organizational skills

Property management software

Tools

Yardi

AppFolio

MS Office

Job description

BIG BASS is seeking a Property Manager in Houston to oversee daily operations of a single property, maintain high occupancy, and optimize financial performance. You will be the primary contact for tenants, owners, vendors, and other stakeholders.

Responsibilities include leasing coordination, inspections, coordinating maintenance, budgeting, reporting, and ensuring compliance with applicable laws. In-person work required.