Property Operations Manager

American Homes 4 Rent, L.P.; Irving (TX); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) with company matching

Employee stock purchase plan

Tuition reimbursement

9 paid holidays per year

Paid time off

Job summary

American Homes 4 Rent, L.P. is seeking a Property Operations Manager to lead regional operations, drive improvement initiatives, and ensure alignment with national priorities.

You will manage projects, train staff, and coordinate with executives to optimize field maintenance and service delivery. The role focuses on strategic planning, budgeting, and leveraging technology to support operational excellence across the region.

Qualifications

• Bachelor’s degree in business management or related field or equivalent work experience preferred.
• Minimum 3 years of experience in a leadership role with oversight of field operations.
• Minimum 3 years working in an operations role with senior leadership to create goals and show value to projects.
• Demonstrated experience in strategic planning, organization design, and development.
• Experience in budget planning and financial management for internal and external project resources.
• Valid driver’s license and satisfactory driving record required.
• HVAC certification preferred.
• Knowledge of data management, reporting within enterprise IT databases, compliance, automated testing, and high availability.

Responsibilities

• Provides leadership, training, coaching, and direction to regional operations teams to support improvement initiatives and ensure adherence to standards, procedures, and processes.
• Partners with leadership to create a culture balancing business acumen, technical capability, and core competencies to drive continuous improvement in the execution of business objectives within field maintenance.
• Ensures field maintenance standards, processes, and procedures remain reliable, efficient, cost effective, and sustainable.
• Develops annual operating and capital expenditure reports demonstrating the value and impact of resources used to stabilize regional operations, support training and development, and maintain cost effective processes.
• Oversees design, development, implementation, operation, and support of IT systems and programs meeting evolving business needs.

Skills

Leadership

Project management

Budgeting

Strategic planning

Data management

IT systems knowledge

Stakeholder management

Education

Bachelor's degree in business management

Tools

Databases

Reporting tools

Job description

Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work. At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life.The Property Operations Manager is responsible for implementing field operations improvement initiatives within the assigned region, ensuring alignment with national priorities. This role is accountable for project management, training, implementation, and creating conditions for controlled execution and measurable outcomes. Plans and guides the regional execution of national projects by leveraging operational insights, future-state priorities, and technology to strengthen the company’s competitive position. Collaborates with regional and district leaders and coordinates with both mid-level and executive leadership to ensure excellence in system selection, training, service delivery, and operational support.Responsibilities:Provides leadership, training, coaching, and direction to regional operations teams to support improvement initiatives and ensure adherence to established standards, procedures, and processes. Partners with leadership to create a culture balancing business acumen, technical capability, and core competencies to drive continuous improvement in the execution of business objectives within field maintenance. Ensures field maintenance standards, processes, and procedures remain reliable, efficient, cost effective, and sustainable. Collaborates across multiple departments to shape onboarding and development strategies for field maintenance personnel, promoting a consistent operations culture while reducing turnover and associated costs.Ensures cost-effective delivery of resources and services to meet operational needs and responds with agility to evolving business priorities. Establishes a clear mission and vision to drive cost-effective operations and strategic allocation of resources, including people, equipment, materials, and inventory. Leverages strong influencing and negotiation skills to build alignment across the region, enabling shared, innovative, and cost-effective solutions to support business objectives.Works in partnership with leadership to provide strategic direction and oversight for the design, development, implementation, operation, and support of IT systems and programs meeting evolving business needs. Collaborates with leadership to plan and guide the deployment of developed applications, ensuring alignment with operational priorities and readiness for field execution. Maintains awareness of emerging technologies and platforms, providing informed guidance on solutions to integrate across the enterprise, ensuring IT capabilities effectively support and advance the company’s business strategy.Develops annual operating and capital expenditure reports demonstrating the value and impact of resources used to stabilize regional operations, support training and development, and maintain cost effective processes. Ensures all reporting and resource allocation practices remain aligned with and supportive of the company’s overall strategic objectives.Requirements:High school diploma or GED required.Bachelor’s degree in business management or related field or equivalent work experience in Operations management and process improvement preferred.Minimum 3 years of experience in a leadership role with oversight of field operations required.Minimum 3 years working in an operations role (e.g., Residential Property Maintenance, Property Management, Residential Construction, etc.), working with senior leadership to create goals and show value to projects completed required.Demonstrated experience in strategic planning, organization design, and development required.Experience in budget planning and financial management for internal and external project resources required.Experience influencing senior-level management and key stakeholders effectively across the organization preferred.Valid driver’s license and satisfactory driving record required.HVAC certification preferred.Knowledge of data management, reporting within enterprise IT databases, compliance, automated testing, and high availability.Strong strategic workforce planning skills, ensuring the right talent is aligned to the right roles at the right time while driving engagement and retention.Deep understanding of current and emerging technologies, including REIT industry advancements and their application to digital business transformation.Excellent presentation and communication skills, both verbal and written, with the ability to translate data, analytics, and complex business concepts for executive audiences.Exceptional leadership capabilities with a focus on developing and communicating cost effective, scalable operational processes at a national level.Strong results orientation with the ability to drive operational performance toward defined business goals and objectives.Ability to build trust and credibility with business leaders while demonstrating the value of process discipline and employee empowerment.High level of adaptability with the capacity to evaluate multiple scenarios and execute strategic solutions to achieve desired outcomes.CompensationThe anticipated pay range/scale for this position is $80,155.00 to $100,182.00 Annually. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.Additional CompensationThis position is eligible to receive quarterly bonus payments.Perks and BenefitsEmployees have the opportunity to participate in medical, dental and vision insurance; flexible spending accounts and/or health savings accounts; dependent savings accounts; 401(k) with company matching contributions; employee stock purchase plan; and a tuition reimbursement program. The Company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.CA Privacy Notice: To learn more about what information we collect when you apply for a job, and how we use that information, please see our CA Job Applicant Privacy Notice found at https://www.amh.com/ca-privacy-notice.#LI-MA1