Property Operations Lead | Growth, Customer Impact, Bonuses

ClearHome Self Storage; Warren (MI); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Monthly bonuses

401(k) with company match

Paid time off

Job summary

ClearHome Self Storage is seeking a Property Manager in a hands-on leadership role at our Shelby, MI facility. You will oversee daily operations, improve occupancy and revenue through sales strategies, and ensure service excellence while maintaining the site’s safety and upkeep.

You will manage customer interactions, resolve issues, and coordinate with partners on expenses and improvements. On-site work is required, with weekend shifts and a monthly bonus program tied to performance.

Qualifications

• Leadership and team coordination skills.
• Strong customer-facing and communication abilities.
• Sales focus to drive occupancy and revenue.
• Operational oversight including daily tasks and reporting.
• Ability to perform light maintenance and coordinate with partners.

Responsibilities

• Drive daily operations and achieve occupancy and revenue goals.
• Make strategic decisions with clear communication across teams.
• Balance customer service with business targets to drive results.
• Resolve customer issues promptly with effective conflict resolution.
• Perform routine cleaning, maintenance, and report issues to keep the facility safe.
• Collaborate with partners to control expenses and optimize operations.

Skills

Leadership

Customer service

Sales

Operations

Facilities upkeep

Communication

Technology use

Tools

Box trucks driving

Facility management software

Job description

ClearHome Self Storage is seeking a Property Manager in a hands-on leadership role at our Shelby, MI facility. You will oversee daily operations, improve occupancy and revenue through sales strategies, and ensure service excellence while maintaining the site’s safety and upkeep.

You will manage customer interactions, resolve issues, and coordinate with partners on expenses and improvements. On-site work is required, with weekend shifts and a monthly bonus program tied to performance.