Property Operations & Community Manager

Greystar Worldwide, LLC; Philadelphia (Philadelphia County); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive medical, dental, vision &

Paid time off and holidays

Onsite housing discount

401(k) with company match

Sabbatical after 10 years

Parental Leave & fertility benefit

Employee Assistance Program

Charitable giving program

Job summary

Greystar Worldwide, LLC seeks a Property Manager to oversee day-to-day operations of a designated property, leading a team, managing budgets, and ensuring compliance with housing regulations. You will drive occupancy and revenue while coordinating with university partners and vendors.

The role requires strong leadership, financial acumen, and excellent communication skills to maintain stellar resident satisfaction and property performance.

Qualifications

• M.Ed or Bachelor’s/Master’s degree in Business Management, Communications, or related field.
• 4-6 years minimum of relevant experience in residence life and/or property management.
• Knowledge of equity and inclusion issues and laws that impact higher education and particularly community living (FERPA, all gender spaces, Title IX, affinity-based living learning communities, ADA compliance).
• Ability to implement problem solving strategies to manage everyday residential challenges such as crisis response, conflict management, community development, and student/family concerns.
• Compassionate and diplomatic with excellent written and verbal communication skills.
• Detail-oriented and self-motivated with the ability to work independently, as a leader, and a collaborative member of a team.

Responsibilities

• Develop budgets for the property by analyzing financial statements and market data.
• Meet revenue targets by setting rent rates and reviewing monthly financial reports.
• Approve invoices, ensure insurance certificates, code charges, and coordinate with vendors and owners.
• Control expenditures by adhering to the approved budget and manage petty cash.
• Oversee lease enforcement, inspections, notices, and renewals.
• Collaborate with housing officials and university partners on policies affecting the community.
• Glean market trends and implement marketing and leasing strategies to hit occupancy goals.
• Promote resident satisfaction by addressing complaints and service requests promptly.
• Ensure maintenance teams meet company standards and safety guidelines.
• Inspect property conditions and manage staff recruitment, training, and performance.
• Support client/owner relations with updates and property tours.

Skills

Internet & Office apps

Word processing

Spreadsheets

Database management

Yardi

OneSite

Entrata

THD (The Housing Director)

PeopleSoft

MaxPanda

Management & supervision

Stakeholder collaboration

Education

M.Ed or Bachelor’s/Master’s degree in Business Management/Communications

Residence life / property management experience 4–6 years

Tools

Yardi

OneSite

Entrata

The Housing Director (THD)

PeopleSoft

MaxPanda

Job description

Greystar Worldwide, LLC seeks a Property Manager to oversee day-to-day operations of a designated property, leading a team, managing budgets, and ensuring compliance with housing regulations. You will drive occupancy and revenue while coordinating with university partners and vendors.

The role requires strong leadership, financial acumen, and excellent communication skills to maintain stellar resident satisfaction and property performance.