Property Manager - Warranty Specialist

iLocatum; Nashville (TN); Sur place; USD 42 000 - 64 000; Plein temps

Avantages offerts par ce poste

Incredible benefits

Flexible working atmosphere

Résumé du poste

A leading property management client in Nashville is seeking a Warranty Specialist to manage warranty services for post-construction properties. This position requires strong customer service skills, attention to detail, and effective time management. The ideal candidate will possess 4-5 years of apartment management experience and will oversee community staff operations while ensuring high levels of customer satisfaction and compliance with standards. A Bachelor's Degree is preferred, along with a clean driver's license.

Qualifications

• 4-5 years of apartment management experience.
• Clean & Valid driver’s license required.
• Experience in recruiting, training, and evaluating staff.
• Directs and oversees day-to-day operations of community staff.
• Ensures the accuracy and timely preparation of all required reports.
• Manages on-site team recruiting, training, counseling, and evaluation.
• Provides excellent customer service to residents and prospects.
• Achieves high resident retention and leasing expectations.

Responsabilités

• Oversee successful warranty service for post-construction properties.
• Ensure accuracy in the timely preparation of required reports.
• Direct the daily operations of the community staff.
• Manage the complete lifecycle of real estate warranty projects from request to completion.

Connaissances

Customer service

Attention to detail

Time management

Communication

Formation

High school diploma or Bachelor's Degree

Bachelor's degree

Description du poste

Our client is currently looking for a Warranty Specialist for their Property Management Division in Nashville.

This person will have success in solving home owners concerns and delivering high levels of customer satisfaction in a very fast paced customer-service / post-construction environment.

The person in this role will be self-driven, have strong attention to detail, and excellent time management skills. You will also heavily interact with customers, sub-contractors, and builders in a professional manner to resolve repair issues for the tenant.

About the Role

Over the past decade, our Client saw the need to develop its own internal Property Management department due to post-construction concerns/issues that they (& every developer) has encountered in new construction.

Our Client wants to mitigate any decline of satisfaction in their product regardless of The amount of complexity of the project or process.

As a Property Manager (PM) you will oversee the successful warranty service for post-construction properties to the tenants/client within the reasonable Delivery timeline. This individual will establish and enforce Property management & Warranty standards, and ensure that all actions align with organizational goals, budgets, and timelines.

The role oversees the complete lifecycle of real estate warranty projects, from initial request to planning to completion, and closing projects.

Company Snapshot

One of the MOST established GCs in the Mid-Tn area is holding conversations with interested Project Administrators for their multifamily / commercial projects in the area. They are looking for a long-term culture-fit and someone with a positive attitude that enjoys helping fellow staff members & subcontractors facilitate the best experience to their clients. They provide incredible benefits & compensation - in addition to a very fun, flexible, yet professional working atmosphere.

Qualifications Needed & What You'll Do

• High school diploma or Bachelor's Degree
• Clean & Valid driver’s license
• 4-5 years of apartment management experience
• Directs and oversees the day to day operations of community staff
• Ensures the accuracy and timely preparation of all required reports
• Manages highly skilled on-site team in recruiting, training, counseling, and evaluation
• Ensures excellent customer service to all residents and prospects
• Achieves high resident retention and leasing expectations