Property Manager - Village Green & Yarmouth Commons

Vesta Corporation; Barnstable (MA); On-site; USD 65,000 - 82,000; Full time

Benefits offered by this job

Company-matched 401(k)

Paid time off

12 paid holidays

Employee Assistance Program

Disability insurance

Job summary

Vesta Corporation in Barnstable, MA seeks an experienced Property Manager with affordable housing expertise to lead day-to-day operations, budgeting, leasing, compliance, and resident retention.

You will supervise staff, coordinate maintenance, handle rent collection, certifications, and emergency planning while building strong relationships with residents and partners.

Qualifications

• 3–5 years of related experience (occupancy, leasing, or APM)
• Experience with site-based affordable housing programs strongly preferred
• Supervisory experience required
• COS and/or CPO Certification strongly preferred
• Multilingual skills strongly preferred

Responsibilities

• Set financial goals and prepare an accurate annual property budget; monitor results and adjust operations to meet or exceed targets
• Manage rent collection, delinquencies, late notices, and legal action as necessary
• Ensure Housing Assistance Payments and special claims are requested and received
• Lead staff training, development, and performance management
• Coordinate maintenance schedules and projects with the Maintenance Supervisor
• Lead the community emergency response team
• Process lease renewals, recertifications, and required regulatory documentation

Skills

Property management

Customer service

Leadership

Multilingual

MS Office

Education

Associate's degree or equivalent

Bachelor's degree in business or property management

Tools

Property management software

MS Office

Outlook

Job description

Village Green & Yarmouth Commons, two Vesta communities in Barnstable, MA, are seeking an affordable housing–experienced, highly motivated, customer service–focused Property Manager to join our team.

The Property Manager is fully accountable for all day-to-day property operations and oversight, including meeting financial, leasing, compliance, resident retention, and maintenance goals and standards, and managing all staff to these goals and standards.

Key Responsibilities:

• Set financial goals and prepare an accurate annual property budget; monitor results and adjust operations to meet or exceed targets
• Manage rent collection, delinquencies, late notices, and legal action as necessary
• Ensure Housing Assistance Payments and special claims are requested and received
• Manage vendor/contractor relations, billing, and certificates of insurance

Leasing

• Maximize the balance between rent collected and occupancy
• Identify markets and secure prospective residents through targeted marketing and community outreach
• Review traffic reports and leasing team performance

Compliance & Administration

• Implement and maintain procedures in accordance with Vesta SOP
• Process lease renewals, recertifications, and required regulatory documentation
• Maintain resident files in compliance with all standards and regulations
• Lead the community emergency response team

Resident Retention

• Build positive relationships with residents and community partners
• Address resident concerns promptly
• Lead resident retention initiatives and communications
• Recruit, hire, and onboard team members
• Lead staff training, development, and performance management
• Ensure appropriate property staffing, including maintenance on-call coverage

Maintenance & Safety

• Coordinate maintenance schedules and projects with the Maintenance Supervisor
• Conduct regular property inspections and ensure timely repairs
• Monitor service contractors and document capital improvement needs

Requirements:

• Associate's degree or equivalent experience, plus 3–5 years of related experience (occupancy, leasing, or APM role)
• Experience with site-based affordable housing programs strongly preferred
• Supervisory experience required
• COS and/or CPO Certification strongly preferred
• Bachelor's degree in business/property management a plus
• Multilingual skills strongly preferred
• Strong computer skills, including MS Office, Outlook, and property management software
• Valid driver's license and clean driving record required
• Successful completion of background check and drug screen required
• Company-matched 401(k)
• Paid time off (vacation, sick, floating holidays)
• 12 additional paid holidays
• Employee Assistance Program
• Long & short-term disability insurance

Vesta is an Equal Opportunity/Affirmative Action Employer, committed to a diverse workplace free of discrimination and harassment.