Property Manager - The Madelon

Align Real Estate; San Francisco (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Align Real Estate is seeking a hands-on Community Manager to own the day-to-day operations across leasing tours, resident relations, team oversight, and financial reporting.

You will lead leasing, manage move-ins/outs, review pricing, and ensure compliance while coordinating with remote teams and using Yardi, Bluemoon, Gusto, and Payscan. This role demands strong organization and a service-first mindset in a fast-paced SF environment.

Qualifications

• 2+ years in residential property management, leasing, or a related field.
• Experience with Yardi (or comparable PMS); Bluemoon, Gusto, or Payscan familiarity a plus.
• Comfortable working across multiple software platforms simultaneously.
• Strong written and verbal communication; professional presence with residents and ownership.
• Highly organized with the ability to self-prioritize in a fast-moving environment.

Responsibilities

• Manage leasing tours end-to-end and drive occupancy targets.
• Oversee operations, daily checklists, and coordinate tasks for remote team members.
• Conduct tenant ledger audits and assist with financial reporting.
• Lead team huddles, review KPIs, and handle escalated resident matters.

Skills

2+ years experience

strong communication

organizational prowess

Tools

Yardi

Bluemoon

Gusto

Payscan

Job description

The Community Manager is the operational backbone of the property. You own the day-to-day — from leasing tours and resident relations to team oversight and financial reporting. This is a hands‑on, front‑of‑house leadership role requiring strong organizational instincts, comfort with property management software, and a service‑first mindset.

What You’ll Own

About the Role

The Community Manager is the operational backbone of the property. You own the day-to-day — from leasing tours and resident relations to team oversight and financial reporting. This is a hands‑on, front‑of‑house leadership role requiring strong organizational instincts, comfort with property management software, and a service‑first mindset.

Leasing & Occupancy

• Manage the tour path and conduct leasing tours end-to-end
• Execute timely prospect follow-ups and handle intake at the first point of contact
• Review comps regularly to identify pricing opportunities
• Coordinate and physically assist with move‑ins and move‑outs
• Complete move‑in/move‑out checklists and walk vacant units
• Sign leases via Bluemoon; conduct in‑person renewal conversations (supported by Elise AI)

Operations & Compliance

• Post 3‑Day Notices as required
• Walk the property and review onsite checklists daily (e.g., Do It Daily)
• Sort and triage the distribution inbox daily — flag items for the remote team, assign tasks, and forward invoices appropriately
• Complete basic accrual reviews (approve/deny with receipts)
• Scan checks via KAI; input and receive POs via Payscan (approver role)
• File incident reports as needed
• Maintain front‑of‑house organization; order office supplies via HD Yardi Marketplace

Financial & Reporting

• Conduct tenant ledger audits and issue credits where applicable
• Complete the Daily Report using the internal template (internal + client‑facing versions)
• Perform basic accrual review and receipt reconciliation

Team & Resident Management

• Approve team timesheets via Gusto
• Lead team huddles and track KPIs
• Respond to escalated resident matters (Level 2)
• Contribute leasing and review narrative for weekly/monthly reporting

What You Bring

• 2+ years in residential property management, leasing, or a related field
• Experience with Yardi (or comparable PMS); Bluemoon, Gusto, or Payscan familiarity a plus
• Comfortable working across multiple software platforms simultaneously
• Strong written and verbal communication; professional presence with residents and ownership
• Highly organized with the ability to self‑prioritize in a fast‑moving environment
• Reliable, detail‑oriented, and willing to get hands‑on when needed