We are seeking a dynamic Property Manager to lead the day-to-day operations of a Austin, TX community, delivering an exceptional resident experience while managing a high-performing team. This role blends operational oversight, financial management, and people leadership to ensure the property meets KVM standards of excellence. If you are passionate about resident satisfaction, thrive in a fast-paced environment, and enjoy leading a team to success, this is the opportunity for you.
At Knightvest, we invest in top talent and foster a culture of integrity, teamwork, and exceptional service. We believe in the Golden Rule-treating others as we want to be treated-while ensuring a fun and rewarding work environment. Thriving Communities, Dependable Results, Winning Teams
Key Responsibilities
- Lead Property Operations & Staff: Oversee daily property operations, manage marketing, maintenance, and resident retention strategies, and support team performance through coaching, supervision, and onboarding.
- Conduct Engaging Property Tours: Lead in-person and virtual tours for prospective residents, highlighting apartment features, community amenities, and lifestyle benefits.
- Manage Financial Performance: Set rental rates, oversee collections, process deposits, prepare budgets, and approve vendor invoices to ensure the property meets financial targets.
- Deliver Exceptional Resident Experience: Handle escalated concerns, foster positive resident relationships, and maintain a welcoming, professional community environment.
- Inspect & Maintain Property Standards: Walk the property daily to identify maintenance and resident issues, ensuring the community meets KVM's high standards of appearance and functionality.
- Maintain Accurate Records & Reporting: Process all forms, reports, and administrative information efficiently and accurately to support smooth operations and regulatory compliance.
- Monitor Market Trends: Stay informed about local competitors, market conditions, and resident preferences to make strategic property decisions.
- Demonstrate Professionalism & Leadership: Exhibit reliable attendance, a positive attitude, and professional conduct while modeling KVM's values for staff and residents alike.
What We’re Looking For
- Bachelor's degree preferred.
- 2+ years property management experience; multi-family property preferred
- CRM or ARM certification preferred.
- Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint) and property management software such as OneSite, ALN, or RealPage experience preferred.
- Strong leadership and problem-solving skills
- Strong interpersonal and communication skills.
- Customer service-focused, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
- Knowledge of Fair Housing laws and local regulations.