Property Manager (Sound on 76th)

Aeon; Minneapolis (MN); On-site; USD 55,000 - 60,000; Full time

Job summary

Aeon is seeking a Property Manager to oversee The Sound on 76th, a 70-unit apartment community. The ideal candidate will excel in leasing, financial management, and resident relations, with a commitment to creating affordable housing. Join a mission-driven team to enhance community life and stability.

Benefits

Medical and Dental Insurance

Generous Paid Time Off

Retirement Plan

Employee Assistance Program

Qualifications

• Experience leading a property management team.
• Track record of managing budgets and increasing net operating income.
• Exceptional interpersonal communication skills.

Responsibilities

• Meet property occupancy goals and manage leasing process.
• Ensure affordable housing compliance and execute property inspections.
• Create and manage annual operating budgets for properties.

Skills

Leadership

Financial Management

Problem Solving

Customer Service

Job description

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Organization Background

Aeon is a nonprofit developer, owner, and manager of affordable communities in the Twin Cities. For nearly 40 years, we have been at the forefront of creating housing that goes beyond shelter. Our housing serves as a platform for resilience, opportunity, and lasting impact. With a portfolio of more than 5,000 apartment homes, Aeon provides stability for thousands of residents each year.

Organization Background

Aeon is a nonprofit developer, owner, and manager of affordable communities in the Twin Cities. For nearly 40 years, we have been at the forefront of creating housing that goes beyond shelter. Our housing serves as a platform for resilience, opportunity, and lasting impact. With a portfolio of more than 5,000 apartment homes, Aeon provides stability for thousands of residents each year.

We focus on bold, forward-thinking solutions that address the need for affordable housing. Through innovation, collaboration, and an unyielding commitment to community, we help create opportunities for residents to build stronger, more sustainable futures. Join a mission-driven team that is shaping the future of affordable housing and making a lasting impact. Learn more at www.aeon.org.

Position Summary

We are seeking a people-oriented, experienced business manager with exceptional leadership, business and financial management, planning/problem solving, sales & marketing and customer services skills to join our team! This dynamic, results-driven professional will enjoy an exciting, fast paced work environment leading a new construction, affordable and market rate 70-unit apartment community in Edina, The Sound on 76th! The Property Manager reports directly to the Portfolio Director.

Key Responsibilities Include, But Are Not Limited To

Leasing & Marketing

• Meet property occupancy goals as set by the budget/organization.
• Work in partnership with the Marketing Department and marketing/advertising service providers.
• Lead the full leasing process including managing the waitlist process (where applicable), complete showings, accept and process applications and complete all move-in tasks.
• Maintain resident retention by completing lease renewals/recertifications.
  
  

Affordable Housing Compliance

• Meet directly with Aeon residents and complete housing eligibility certifications, following through with all steps in the affordable housing compliance process, ensuring accuracy and timeliness of all certification files.
• Prepare for and successfully execute property inspections with monitoring agencies.
• Assist the Compliance team as needed by providing information and documents to keep the property in compliance with outside funding/oversight agencies.
  
  

Financial Management

• Support the development of annual operating budgets for assigned properties.
• Create monthly financial variance reports.
• Support annual capital expenditure projections to protect and maximize assets.
• Effectively monitor and collect on property receivables.
• Control expenses and optimize property profitability by managing to the annual budget.
  
  

Physical Asset Maintenance and Supervision of Contractors

• Responsible for the maintenance and upkeep of the physical asset by effectively guiding the maintenance and cleaning team.
• Consistently monitor and follow up on timely and accurate completion of resident and common area work orders.
• Inspect property and take action if hazardous or potential liability situations exist.
• Continually monitor vendor invoices and performance.
• Inspect apartment home turns to verify that units are ready for occupancy.
• Prepare and monitor for quality inspections including but not limited to REAC, Section 8, and MPHA.
  
  

Customer Service and Relationship-Building

• Ensure that Aeon's residents and guests are appropriately served in a positive, welcoming environment.
• Work with other Aeon team members and outside parties to help Aeon residents maintain housing stability and to support them in making a Home.
• Lead and guide customer service strategies in a culturally responsive manner, ensuring consideration for differing needs and expectations of residents, team members, vendors, and community members.
  
  

Lead, motivate, and direct staff

• Support the training, development and ability for on-site staff to be effective in their roles through ongoing training, mentoring and working through performance matters in an effective and timely manner.
• Perform timely and informative annual reviews for each direct report.
• Ensure growth of the team by offering them the opportunity to attend various seminars and classes and actively participate and engage in growth opportunities as well.
• Use delegation skills to effectively manage time.
• Train and verify training of direct reports while holding them accountable to follow Aeon's policies and procedures.
• Partner with Aeon's Talent Acquisition team to ensure effective and equitable recruitment and hiring, to build an on-site team that is able to deliver on Aeon's promises to our residents and community.
  
  

Administrative Management

• Ensure quality employee selection, training, performance and assure that all supervised employees comply with the appropriate policies, procedures, and performance expectations.
• Ensure property files and records are maintained according to regulatory requirements and Aeon policies and procedures.
  
  

Skills & Qualifications

• Experience and accomplishments leading a property management or related business team.
• Proven track record of preparing, understanding and managing budgets as well as increasing net operating income is a plus.
• Strong ability to engage in interpersonal communication that is culturally responsive, ensuring consideration for differing needs and expectations.
• Excellent communication and ability to maintain positive resident relations resulting in strong resident retention.
• Must be a resourceful problem solver with an attention to details and a seeker of excellence who values results, hard work, customer service, and loyalty to Aeon's mission.
• Solid and proven work ethic with the ability to use good judgment, prioritize and execute wide-ranging workload in a fast-paced environment.
• Must have a commitment to learning and participating in Aeon's diversity, equity, and inclusion efforts.
• Valid Drivers' License, reliable vehicle and vehicle insurance required.
• Physical Requirements:
• Ability to lift up to 10lbs.
• Ability to reach above and below the shoulders.
• Ability to sit and stand for extended periods of time.
• Ability to complete daily tours between properties including but not limited to inspecting grounds, hallways, stairwells, and apartment homes.
• Ability to file, open and close file drawers, and enter data into a computer for extended periods of time.
• Ability to withstand external weather conditions.
  

Compensation, Hours & Location

This position has a range of pay of $55,000-$60,000 per year, depending on experience and skillset. Aeon offers an impressive benefit package that includes medical, dental, vision, life insurance, short-term and long-term disability, retirement plan, generous paid time off and an employee assistance program. This full-time position offers mostly Monday-Friday, daytime hours. Typical work schedules are 8:30am-5pm, but there is some flexibility in these hours to accommodate the needs of the position and the staff person. Variations to this schedule may occur for planned resident and community events and meetings. This position would join the Aeon management on-call rotation for one week about every 5-6 weeks. This includes the ability to make management decisions on-call. This is an in-person position and will office mostly out of The Sound on 76th. Occasional work at Aeon's Central Office, training facilities and other properties will occur from time to time.

If you are interested in applying for this position, please visit: https://aeonmn.applicantpro.com/jobs/3718830

Position is open until filled.

Aeon values a diverse work environment. Individuals with disabilities, persons from BIPOC communities, the LGBTQ+ community, and people from underrepresented communities are strongly encouraged to apply.

Aeon is an Equal Opportunity / Affirmative Action Employer

Employees and residents are encouraged to apply.

Job Posted by ApplicantPro

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Management

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