Property Manager Self Storage

Storrow Management Llc; New York (NY); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Company parties

Competitive salary

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Secure Self Storage in Brooklyn, NY is seeking a hands-on Property Manager to run daily operations of a Brooklyn facility. This self-storage role focuses on rentals, customer service, and account management in a fast-paced environment.

You will lead staff, walk the site regularly, ensure units are clean and secure, and handle payments and reporting. In-person work with growth opportunities and a competitive compensation package.

Qualifications

• Experience in self-storage or retail management is preferred.
• Strong sales and customer service skills.
• Ability to lead a team and manage daily operations.
• Willingness to perform light physical work and walk the property.
• Ability to lift up to 50 lbs.

Responsibilities

• Lead rentals and customer service to achieve occupancy and revenue goals.
• Manage property operations, inspections, maintenance, and security.
• Train and supervise staff; ensure accurate records and reporting.

Skills

Self-storage experience

Sales management

Customer service

Leadership

People management

Tools

Storage management systems

Microsoft Office

Job description

Benefits

• 401(k)


• Bonus based on performance


• Company parties


• Competitive salary


• Free uniforms


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development

Property Manager – Self Storage

Brooklyn, NY | In person | $50,000–$55,000 per year

Secure Self Storage is hiring a Property Manager to run the daily operations of a self-storage facility in Brooklyn.

This is an active, hands‑on position. You will rent units, help customers, manage accounts, lead staff, and regularly walk and maintain the facility. You are responsible for the property’s results and appearance. This is a self-storage role; it does not involve managing apartments or residential tenants.

What you’ll do

Lead rentals and customer service

• Respond to phone, online, and walk-in inquiries; show units and follow up to earn rentals.


• Work toward rental, occupancy, and revenue goals.


• Help customers with move-ins, move-outs, transfers, payments, and account questions.


• Sell locks, boxes, and packing supplies.


• Resolve customer concerns professionally and make sound decisions when issues arise.

Manage the property

• Walk and inspect the facility regularly, including storage areas and vacant units.


• Make sure units are clean, secure, and ready to rent.


• Keep hallways, the office, and shared areas clean and presentable. Perform light upkeep, including sweeping, mopping, removing debris, and painting touch-ups.


• Check doors, locks, access systems, alarms, and cameras. Identify problems, report them promptly, and coordinate repairs with management and vendors.


• Open and close the facility according to company procedures.

Own daily operations and team performance

• Manage past‑due accounts, payment follow‑up, and auction procedures according to company policy.


• Maintain accurate rental agreements, customer records, payments, inventory, and reports.


• Order and track office, retail, and facility supplies.


• Train, support, and hold team members accountable for customer service, sales, cleanliness, and daily tasks.


• Keep management informed about facility performance, customer issues, and maintenance needs.

What we’re looking for

• Experience in self‑storage, retail management, sales management, or another hands‑on customer‑facing leadership role.


• Strong sales and customer service skills, including the ability to follow up and close rentals.


• Confidence handling collections, customer concerns, and staff performance conversations.


• An organized, dependable person who takes ownership and follows through.


• Basic computer skills and the ability to learn our storage management systems.


• Willingness to walk the property regularly, clean units, and perform light physical work.


• Ability to lift up to 50 lbs. when needed.


• Weekend availability and a reliable commute to Brooklyn.

Self-storage experience is a plus, but it is not required. Employment is contingent upon successful completion of a background check.

Compensation and benefits

• $50,000–$55,000 per year


• Performance-based bonuses and incentives


• Health insurance


• 401(k)


• Paid time off and paid holidays


• Employee storage discount


• Opportunities for growth

Work location: Brooklyn, NY — in person