Property Manager - New Frontier Homes - Full-Time

Axess Family Services, Inc.; Akron (OH); On-site; USD 45,000 - 55,000; Full time

Job summary

New Frontier Homes is seeking a Property Manager to oversee daily operations of the housing community, including leasing, resident relations, maintenance coordination, and rent collection. The role ensures LIHTC/HUD compliance and fair housing adherence while maintaining high occupancy and excellent customer service.

Reporting to the Director of Property Management, you will prepare monthly reports, coordinate inspections, and manage budgets and compliance documentation.

Qualifications

• Associate’s or Bachelor’s degree preferred.
• Previous property management experience required.
• LIHTC, HUD, or affordable housing experience preferred.
• Tax Credit Specialist (TCS), preferred.
• Knowledge of Yardi or other property management software preferred.
• Strong understanding of Fair Housing regulations.
• Excellent organizational, communication, and customer service skills.
• Ability to manage multiple priorities and meet regulatory deadlines.
• Ability to walk the property and conduct inspections.
• Ability to work at a computer for extended periods.

Responsibilities

• Manage the daily operations of the property, including leasing, resident relations, maintenance coordination, and rent collection.
• Ensure compliance with LIHTC regulations and all applicable federal, state, and local housing requirements.
• Review and approve resident certifications, recertifications, income verifications, and compliance documentation.
• Maintain accurate resident files and prepare for compliance audits and inspections.
• Monitor occupancy, delinquency, and vacancy reports and implement strategies to maximize occupancy.
• Coordinate property inspections and ensure corrective actions are completed in a timely manner.
• Address resident concerns and resolve disputes professionally and efficiently.
• Ensure compliance with Fair Housing laws, landlord-tenant regulations, and company policies.
• Maintain positive relationships with owners, investors, regulatory agencies, and community partners.
• Prepare monthly management reports and other required documentation.
• Other duties as assigned.

Skills

Property management knowledge

Fair Housing regulations

Organizational skills

Communication skills

Customer service

Computer literacy

Education

Associate’s or Bachelor’s degree preferred

High school diploma or equivalent required

Tools

Yardi

Job description

Property Manager

New Frontier Homes, Property Management

Full‑Time, 40 Hours/Week

$50,000/Year

SUMMARY

The Property Manager is responsible for the overall operation, financial performance, regulatory compliance, and resident relations of the New Frontier Homes housing community. This position ensures compliance with Low Income Housing Tax Credit (LIHTC) regulations, company policies, and fair housing requirements while maintaining high occupancy levels and providing quality customer service to residents.

SUPERVISOR

Director of Property Management

DUTIES AND RESPONSIBILITIES

• Manage the daily operations of the property, including leasing, resident relations, maintenance coordination, and rent collection.
• Ensure compliance with Low‑Income Housing Tax Credit (LIHTC) regulations and all applicable federal, state, and local housing requirements.
• Review and approve resident certifications, recertifications, income verifications, and compliance documentation.
• Maintain accurate resident files and prepare for compliance audits and inspections.
• Monitor occupancy, delinquency, and vacancy reports and implement strategies to maximize occupancy.
• Coordinate property inspections and ensure corrective actions are completed in a timely manner.
• Address resident concerns and resolve disputes professionally and efficiently.
• Ensure compliance with Fair Housing laws, landlord‑tenant regulations, and company policies.
• Maintain positive relationships with owners, investors, regulatory agencies, and community partners.
• Prepare monthly management reports and other required documentation.
• Other duties as assigned.

MINIMUM QUALIFICATIONS

• Associate’s or Bachelor’s degree preferred.
• Previous property management experience required.
• LIHTC, HUD, or affordable housing experience preferred.
• Tax Credit Specialist (TCS), preferred.
• Knowledge of Yardi or other property management software preferred.
• Strong understanding of Fair Housing regulations.
• Excellent organizational, communication, and customer service skills.
• Ability to manage multiple priorities and meet regulatory deadlines.
• Ability to walk the property and conduct inspections.
• Ability to work at a computer for extended periods.

LICENSES OR CERTIFICATIONS REQUIRED

• High school diploma or equivalent required.
• Certified Apartment Manager (CAM), preferred.
• Unrestricted State of Ohio driver’s license.

COMPLIANCE

This position requires compliance with AFS’ written standards, including its Compliance Program and Standards of Conduct and policies and procedures. Such compliance will be an element considered as part of the regular performance evaluation.

Failure to comply with AFS’ Written Standards, which may include the failure to report any conduct or event that potentially violates legal or compliance requirements or AFS’ Written Standards or, for managers and supervisors, fails to detect non‑compliant conduct where reasonable efforts would have resulted in detection, will be met by the enforcement of disciplinary action, up to and including possible termination, in accordance with AFS’ Compliance Program Policy and Procedure: Addressing Instances of Non‑Compliance through Appropriate Disciplinary Actions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, and use hands to finger handle or feel; to talk; or hear. The employee is frequently required to reach with hands and arms. The employee must occasionally stand, walk, climb or balance, stoop, kneel, crouch or crawl. The employee must be able to frequently lift up to 25 pounds. The employee may occasionally be required to lift 25 to 50 pounds; however, this is not essential; duties may be shifted to accommodate lifting restrictions.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to use close vision (clear vision at 20 inches or less). The employee will occasionally be working near moving mechanical parts, be exposed to outdoor weather conditions and exposed to a risk of electrical shock while running the copier, printer, other standard equipment and answering the telephone. The noise level in the work environment is low to moderate. Stress level can be high at times.

NOTE

This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.