Property Manager, Multifamily (Multisite)

Cushman Wakefield Multifamily; Franklin (TN); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading property management company seeks a Property Manager for multifamily communities. The role involves overseeing operations, ensuring high service levels, and leading a cohesive team. Candidates should have significant property management and team management experience, along with a preferred degree and real estate license.

Qualifications

• 3+ years of Property Management experience.
• 3+ years of Management experience.

Responsibilities

• Ensure smooth operation of the community, overseeing maintenance and leasing.
• Develop and manage a high-performing team across various functions.
• Drive revenue through marketing and competition analysis.

Skills

Effective communication

Customer service skills

Team management capabilities

Education

Bachelor’s Degree

Real Estate License

Tools

Microsoft Office

Job description

Job Title

Property Manager, Multifamily (Multisite) Mandolin at Stream Valley (https://www.mandolinapartments.com/)

Job Description Summary

Property Managers are responsible for maintaining our communities to a market-ready standard, always ensuring a high level of service. They motivate high-performing teams to maximize property performance.

Essential Job Duties

1. Ensure the smooth operation of the community in a fast-paced environment, overseeing maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
2. Provide superior customer service and communication to residents and prospects to enhance satisfaction, increase renewals, revenue, reputation, and profitability. Complete lease/renewal paperwork according to company standards.
3. Track and evaluate advertising efforts and all client traffic.
4. Develop, mentor, lead, and manage a high-performing, cohesive team across leasing, customer service, maintenance, and management to maximize engagement and minimize turnover.
5. Drive revenue through understanding and analyzing competition and developing creative marketing programs.
6. Lead by example, instilling and modeling Cushman & Wakefield’s mission to be the best national management company.
7. Supervise daily operations of the on-site team, ensuring policy adherence.
8. Maintain effective staff through interviewing, hiring, and coaching.
9. Keep residents' files in accordance with company standards.
10. Create a positive living environment through prompt conflict resolution and follow-up.
11. Manage the overall community budget and finances.
12. Collaborate with leasing staff to meet leasing and marketing goals.

Competencies

• Effective communication and customer service skills
• Proficiency in Microsoft Office and internet navigation
• Office, bookkeeping, sales skills, and excellent communication
• Staff goal setting and performance improvement
• Team management capabilities
• Ability to perform other related duties as required

Important Education

• Bachelor’s Degree preferred
• Real Estate License preferred

Important Experience

• 3+ years of Property Management experience
• 3+ years of Management experience

Work Environment

This role operates in a professional office environment, routinely using standard office equipment. Regular travel is required.

Physical Demands

Employees may need to stand, walk, ascend/descend stairs, and travel outside in varying weather. Must be able to lift up to 25 pounds occasionally and frequently.

Other Duties

This description is not exhaustive; duties may change or be added as needed.

Cushman & Wakefield is an Equal Opportunity Employer. For accommodations under the ADA, contact the provided ADA line.