Property Manager, Multifamily (Affordable, Bilingual)

Cushman Wakefield Multifamily; Antioch (TN); On-site; USD 72,000 - 80,000; Full time

Job summary

Cushman Wakefield Multifamily is seeking a Bilingual Property Manager for affordable housing in Antioch, TN. This role includes overseeing community operations to ensure high service levels and leading a team to maximize property performance. The ideal candidate will be experienced in affordable housing management and fluent in Spanish.

Qualifications

• Minimum 3 years of on-site Multifamily Property Manager experience.
• Bilingual Spanish fluency is required.
• Experience with Affordable Housing, Tax Credit / LIHTC is necessary.

Responsibilities

• Oversee all community operations including maintenance and budgeting.
• Provide superior customer service and communication to residents.
• Analyze competition and market trends to develop marketing strategies.

Skills

Customer service

Communication

Team management

Sales skills

Goal setting

Education

Bachelor’s Degree

Real Estate License

Affordable Housing Certifications

Tools

Yardi

Microsoft Office

Job description

Job Title

Property Manager, Multifamily (Affordable, Bilingual)

Job Description Summary

Multifamily Bilingual Affordable Property Managers are responsible for maintaining our communities to a market-ready standard, ensuring high-level service. They motivate high-performing teams to maximize the performance of HUD tax credit / LIHTC properties.
Starting salary ranges from $72,000 to $80,000, with eligibility for additional earnings and benefits.

Job Responsibilities:

• Oversee all community operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy management, marketing, lease renewals, service contracts, expense control, and audits.
• Provide superior customer service and communication to residents and prospects to enhance satisfaction, increase renewals, revenue, reputation, and profitability. Complete lease and renewal paperwork according to company standards.
• Track and evaluate advertising effectiveness and all client traffic.
• Develop, mentor, lead, and manage a cohesive, high-performing team across leasing, customer service, maintenance, and management to maximize engagement and reduce turnover.
• Analyze competition and market trends to develop creative marketing strategies that drive revenue.
• Lead by example, embodying Cushman & Wakefield’s mission to be the best national management company.
• Supervise daily operations of the onsite team, ensuring adherence to policies and procedures.
• Hire, interview, and coach staff to maintain effective onsite personnel.
• Maintain resident files in compliance with standards.
• Create a positive living environment through prompt conflict resolution and follow-up.
• Manage community budget and finances effectively.
• Coordinate with leasing staff to meet leasing and marketing goals.

Core Competencies:

• Effective communication and customer service skills.
• Proficiency with Yardi, Microsoft Office, and internet navigation.
• Strong office, bookkeeping, sales skills, and excellent written and oral communication.
• Ability to set goals and improve staff performance.
• Team management skills.
• Willingness to perform other duties as assigned.

Preferred Education:

• Bachelor’s Degree (preferred)
• Real Estate License (preferred)
• Affordable Housing Certifications (TCS, COS, BOS, HCCP) strongly preferred.

Required Experience:

• Minimum 3 years of on-site Multifamily Property Manager experience.
• Minimum 3 years of experience with Affordable Housing, Tax Credit / Section 42 / LIHTC.
• Bilingual Spanish fluency required.

Work Environment:

This role operates in a professional office setting, utilizing standard office equipment. Travel is regularly required.

Physical Demands:

Employees may need to stand, walk, ascend stairs, and operate office machinery. Travel up to 15% may be required. Must be able to exert up to 25 pounds of force occasionally and frequently.

Additional Information:

This job description is not exhaustive; other duties may be assigned as needed. Cushman & Wakefield is an Equal Opportunity Employer and complies with ADAAA accommodations requests.