Property Manager/Manager of Building Operations - Melrose

Jericho Project; New York (NY); On-site; USD 66,000 - 75,000; Full time

Job summary

Jericho Project in New York is seeking a Manager of Building Operations for the JAMS at Melrose Supportive Housing program in the Bronx.

You will oversee all property management functions, ensure safety and compliance, manage rent collection processes, coordinate with vendors, and supervise building staff on site.

Bachelor’s degree is highly preferred; at least one year in human services, supervisory experience, strong writing ability, and computer literacy are required.

Qualifications

• Bachelor’s degree highly preferred; significant experience may be substituted.
• Minimum one year in the Human Service field; supervisory experience preferred.
• Knowledge of property management issues including rent collection and Section 8 housing applications.
• Strong writing skills and leadership abilities; ability to supervise staff.
• Computer literacy is required.

Responsibilities

• Maintain safety and maintenance at the building; conduct site reviews with Superintendent.
• Supervise maintenance and front desk staff; evaluate work quality.
• Maintain records of building systems; ensure equipment is functioning.
• Attend hearings for ECB, DOB, FDNY, DOS, HPD violations; coordinate with vendors.
• Oversee rent collection and reconcile with Finance; monitor vacancy and rent loss.

Skills

Leadership skills

Team player

Writing skills

Computer literacy

Education

Bachelor’s degree highly preferred

Tools

Property management software

Job description

About Jericho Project

Jericho Project is a nationally recognized nonprofit that has been working to end homelessness at its roots since 1983. What began as a Manhattan soup kitchen has grown into a citywide organization serving nearly 3,000 New Yorkers each year—including over 700 veterans, as well as young adults and families, many of whom identify as LGBTQ+.

Jericho provides more than 600 units of supportive housing through seven permanent residences in the Bronx and Harlem, along with scattered-site apartments throughout New York City. Our housing‑first model is paired with wraparound services delivered by skilled case managers, licensed mental health clinicians, and workforce development specialists. Together, these services support our four pillars of stability: housing, employment, wellness, and family.

In 2024, Jericho facilitated over 570 housing placements, helped secure nearly 275 job placements, and delivered over 750 therapy sessions through our in‑house Jericho Therapy Program. As we move toward expanding our reach by an additional 2,000 units of housing, we remain committed to helping individuals and families build lasting independence and well‑being - one person, one home, and one community at a time.

About the Position

The Manager of Building Operations oversees all property management functions for the JAMS at Melrose Supportive Housing program. This building will provide stable and long‑term housing. The building will hold a DHS master lease, the CityPHEPS program will provide the subsidy. Supportive services will be provided on‑site by the clinical team.

Position: Property Manager/Manager of Building Operations

Location: Melrose (Bronx)

Reports To: Senior Manager of Building Operations

Status: Exempt

Compensation: $66,300.00 to $75,000.00 annualized

Property & Office Management Responsibilities

• Maintain safety and maintenance of building; conduct site’s physical conditions reviews with Superintendent.
• Supervise and evaluate the work quality of maintenance and house manager (front desk) staff and other subordinates.
• In collaboration with Director of Maintenance, maintain accurate records of the condition of the buildings’ systems; ensure that all equipment and facilities are working properly.
• Ensure timely completion of preventive maintenance and routine work orders and repairs.
• Attend hearings to rectify ECB, Department of Buildings, FDNY, DOS, and HPD violations.
• Coordinate purchasing of maintenance and office supplies for the site.
• Coordinate on‑site special events.
• Schedule and conduct apartment inspections; maintain Housing Quality Standards at all times.
• Supervise building inspections, fire drills and ensure building’s compliance with codes.
• Liaise with vendors.
• Coordinate volunteer events as requested.
• Coordinate capital projects in collaboration with Director of Building Operations.
• Maintain site’s petty cash fund.
• Participate in preparing the building budget; maintain costs within the budget.

Rent Collection & Compliance Responsibilities

• Supervise eligibility review for tenant selection process and participate in tenant interviews.
• Collect rent from tenants and reconcile with Finance department.
• Actively pursue rent arrears including attending Housing Court as needed.
• Maintain 5% or less vacancy rate; maintain 5% or less rent loss.
• Oversee compliance with leases and subsidy regulations including CityPHEPS, DHCR Registrations, annual lease renewals
• Prepare and submit reports as needed including rent rolls, rent arrears reports.

Requirements

• Bachelor’s degree highly preferred; significant experience may be substituted for some education, plus a minimum of one year in the Human Service field required, preferably with supervisory experience.
• Must have knowledge of Property Management related issues such as rent collection and completing housing application in Section 8 buildings.
• Must be a team player and possess good writing skills.
• Should possess good leadership skills and be capable of supervising staff.
• Computer literacy a must.

ADA Specifications

This position requires the ability to lift up to 50 lbs. Ability to travel to various sites. One must possess the ability to speak, hear, see, and write as well as the ability to use a computer and related software programs. Local and/or national travel required and may require some longer weekday/weekend commitments to accomplish related business projects or meet deliverables.

EQUAL OPPORTUNITY EMPLOYER

We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

We are committed to creating a diverse and inclusive workplace where all employees feel welcome and valued. We believe that diversity and inclusion are essential to our success.