Property Manager - M24

STORAGE HUB; Metairie (LA); On-site; USD 45,000 - 65,000; Full time

Job summary

Storage Hub in Metairie, LA is seeking a Property Manager to oversee daily operations, leasing, payments, cleanliness and security at the assigned property.

You will travel to other facilities as needed, provide exceptional customer service, lead a small team, and ensure strong financial performance. The role requires self-motivation, attention to detail, and the ability to work independently while supporting the company's growth.

Qualifications

• Experience in customer service and sales generation.
• Ability to communicate leasing process and recommend unit sizes.

Responsibilities

• Provide exceptional customer service and generate sales leads.
• Assist customers in selecting unit sizes and services.
• Explain leasing process to customers.
• Handle account calls, payments, and notes in the system.
• Inspect units, ensure security and readiness to rent.
• Balance cash drawer and prepare deposits.
• Perform cleaning and maintenance to ensure a great customer experience.
• Travel to other properties as needed.
• Perform other duties as assigned.

Skills

Customer service

Sales

Leadership

Problem solving

Job description

Bring Your Energy. Build Your Future. Join Storage Hub.

Storage Hub is a national leader in the self-storage industry! We construct, own, and operate all of our facilities. Our values drive everything we do, from the quality of our offerings to the expert-level service we provide every customer who trusts us with their belongings.

If you're enthusiastic, people-focused, and ready to grow your career through hands-on leadership and sales experience, we want you on our team.

The Property Manager is responsible for overseeing the daily operations of the assigned property, ensuring efficient management, excellent customer service, and optimal financial performance. This role involves leasing units, processing payments, maintaining property cleanliness and security, and handling customer inquiries. The Property Manager is also responsible for enforcing company policies, managing delinquent accounts, and performing light maintenance tasks as needed.

In addition to managing their primary location, the Property Manager may be required to travel to other facilities to provide support during staff shortages, high-demand periods, or special projects. The ideal candidate is a self-motivated, detail-oriented individual with strong problem-solving skills and the ability to work independently while contributing to the overall success of the company.

Job Duties include, but are not limited to:

• Providing exceptional customer service to our customers and generate sales leads over the phone as well as walk-in customers.
• Recommending unit sizes and services based on customers' needs.
• Communicating leasing process to customers.
• Making customer calls regarding their account, collections, and other items, documenting notes on the computer system.
• Conducts daily physical storage unit inspection, confirm inventory availability and ensure spaces are secure and/or ready to rent.
• Managing, auditing, and balancing cash drawer, preparing and making daily deposits.
• Performing cleaning and maintenance such as sweeping, mopping, and picking up trash and wiping windows to ensure a great customer experience.
• Traveling to other properties to provide support as needed for efficient business operations.
• Performing other duties as assigned.

Work Authorization Notice

• Work Authorization Required: Candidates must already possess valid U.S. work authorization that permits employment with any employer.
• No Visa Sponsorship Provided: We are unable to sponsor employment visas (such as H-1B, O-1, etc.) or assume responsibility for transferring existing sponsorships at this time.

Best-in-the-Business Benefits

• Low-deductible medical plan, including Telehealth services
• Dental, vision, life insurance, and AD&D coverage
• Employee Assistance Program (EAP) and wellness initiatives
• 401(k) with company match (pre-tax and post-tax options)
• Industry-related tuition reimbursement
• Comprehensive paid training to set you up for success

Storage Hub is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.