Property Manager- Lease Up

Procopio Enterprises, Inc.; Marlborough (MA); On-site; USD 65,000 - 90,000; Full time

Job summary

The Procopio Companies (TPC) in Massachusetts is seeking a Property Manager to balance the needs of property owners and residents. You will foster a resident-first culture, manage budgets, oversee leasing, and coordinate maintenance across multiple sites to maximize occupancy and financial performance.

Your role focuses on building community, delivering exceptional service, and collaborating with marketing to attract residents while maintaining a welcoming living environment.

Qualifications

• Bachelor's degree preferred in business, hospitality, real estate or related field.
• 3–5 years of experience in residential property management.
• Strong interpersonal and communication skills for resident relationships.
• Knowledge of fair housing regulations and property management best practices.
• Proficiency with Yardi and Excel for financial analysis and reporting.

Responsibilities

• Assist in the development of budgets and financial plans for the property.
• Monitor and manage expenses, making recommendations for cost-effective solutions.
• Foster positive relationships with residents through effective communication and engagement initiatives.
• Organize and execute resident events and activities to promote a sense of community.
• Address resident concerns and inquiries promptly, demonstrating a commitment to resident satisfaction.
• Oversee leasing process from inquiries to lease signing, and manage occupancy rates.
• Coordinate move-in/move-out processes and assist residents accordingly.
• Collaborate with maintenance and marketing teams to enhance living experiences.
• Conduct regular property inspections to ensure a well-maintained environment.

Skills

Resident relations

Budgeting

Tenant engagement

Property operations

Yardi

Excel

Communication

Education

Bachelor's degree in Business Administration, Hospitality Management, Real Estate, or related field

Tools

Yardi

Microsoft Excel

Job description

• This position requires a strong focus on hospitality, a resident‑first mindset, and a proven ability to build andmaintainpositive relationships within diverse communities. You willbe responsible forfostering a culture of connection and belongingatyour property, ensuring that all residents enjoy a welcoming and comfortable living environment. Success in this role requires the ability to balance and prioritize the needs of property owners and residents across several sites, ensuring well‑managed, harmonious communities while maximizing the financial performance and operational efficienc y .

Key Responsibilities

• Assist in the development of budgets and financial plans for the property.
• Monitor and manage expenses, making recommendations for cost-effective solutions.
• Resident Engagement and Relationship Building:
• Foster positive relationships with residents through effective communication and engagement initiatives.
• Organize and execute resident events and activities to promote a sense of community.
• Address resident concerns and inquiries promptly, demonstrating a commitment to resident satisfaction.
• Community Development:
• Develop and implement strategies to enhance the overall living experience for residents.
• Collaborate with the marketing team to attract and retain residents through innovative and appealing community offerings.
• Encourage a sense of belonging and camaraderie among residents.
• Hospitality and Customer Service:
• Maintain a resident‑first mindset, ensuring a high standard of customer service at all times.
• Coordinate move‑in and move‑out processes, providing support and guidance to residents.
• Regularly assess and improve service offerings to meet the evolving needs of residents.
• Leasing and Occupancy Management:
• Oversee the leasing process, from initial inquiries to lease signing, ensuring a smooth and efficient experience for residents.
• Monitor and manage occupancy rates, implementing strategies to optimize apartment occupancy.
• Property Maintenance:
• Collaborate with maintenance staff to address resident maintenance requests in a timely manner.
• Conduct regular property inspections to ensure a well‑maintained and aesthetically pleasing environment.

Qualifications

• Bachelor's degree in Business Administration, Hospitality Management, Real Estate, or a related field is preferred.
• Minimum of 3-5 years of experience in residential property management.
• Strong interpersonal and communication skills with the ability to build positive relationships.
• Demonstrated experience in creating a sense of community within a residential setting.
• Proven ability to prioritize and manage multiple tasks effectively.
• Knowledge of fair housing regulations and property management best practices.
• Hospitality or customer service background is highly desirable.
• Strong understanding of property management operations and financial principles.
• Proficiency in using Yardi and Microsoft Excel for financial analysis and reporting.
• Willingness to embrace the mission and values of the company.

Since the 1950s, The Procopio Companies (TPC) has grown through four generations of family leadership and a deep commitment to place‑making. We develop, build, and operate exceptional residential and mixed‑use communities across high‑growth markets throughout Southern New England and beyond.

We are vertically integrated. Our core business lines include: