Property Manager - Las Americas Apartments

Hispanic Housing Development Corporation; Chicago (IL); On-site; USD 60,000 - 90,000; Full time

Job summary

A leading organization in affordable housing seeks a proactive Property Manager to oversee property operations and ensure compliance with all regulatory agencies. You will lead a team, manage maintenance tasks, and foster positive resident relations. Ideally, you possess significant property management experience and relevant certifications in the housing sector.

Qualifications

• 5+ years property management experience, preferably in affordable housing.
• Knowledge of fair housing regulations is mandatory.
• IREM Accredited Residential Manager (ARM) designation required.

Responsibilities

• Responsible for overall operation of properties and compliance with regulations.
• Manage and supervise onsite staff and facilitate community development.
• Handle maintenance operations and ensure residents' satisfaction.

Skills

Customer Service

Leadership

Attention to Detail

Time Management

Education

High school diploma

College degree in Urban Planning, Business or related field

Tools

MS Office Suite

Property management software

Job description

Under the direction of the Property Supervisor, the Property Manager is responsible for the overall operation of the properties assigned, and the day to day implementation of those policies, procedures and programs that will assure well-managed, well-maintained buildings within established management operating and fiscal policies and assuring compliance with all regulatory agencies and investors. This includes developing within the assigned properties a supportive environment for all residents, assuring the properties’ sound fiscal management, maintaining an acceptable occupancy level, maintaining a clean, well-maintained buildings and grounds, managing the onsite staff and their duties, interacting with and supervising vendors.

The Property Manager must relate well to people and is required to provide leadership in developing a community and in facilitating a staff that functions as a team and is cooperative with each other, the residents, and visitors to the properties.

JOB DUTIES INCLUDE BUT NOT LIMITED TO:

• Maintaining the Physical Asset
• Works closely with Maintenance Supervisor to monitor & schedule maintenance work (i.e. work orders, repairs, etc.) and ensure their timely completion.
• Approves rotating schedule of personnel for emergency maintenance.
• Conducts follow-up inspections of maintenance work and surveys resident satisfaction.
• Inspects site grounds and common hallways on a daily basis.
• Monitors and approves make-ready status of vacant apartments.
• Monitors/assists in yearly unit and site inspections.
• Recommends expenditures within budget allocations for physical repairs, replacement, and/or major improvements.
• Evaluates maintenance operations to determine efficiencies or areas cost saving potential.
• Ensures any construction-related problems are corrected.
• Ensures emergencies are handled promptly and HHDC corporate staff are properly notified.
• Safety and Security
• Marketing and Leasing
• Resident and Community Relations
• Acts as a liaison and advocate on behalf of the residents to public and private agencies.
• Financial Reporting and Control
• Staff Management
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS

• High school diploma (minimum). College degree in Urban Planning, Business or related field preferred.

• 5+ years property management experience in a not-for-profit and/or real estate development, construction, or Property Management company required; must also have previous experience in managing affordable housing Section 8, Low-Income Housing Tax Credits (LIHTC) and or public housing.

• Must have or be able to obtain within 6 months an AMP Leasing Certificate if required by state.

• Must have, or be able to obtain within 6 months of hire, applicable certifications by type of affordable housing program of property: Public Housing Management Certification, Senior Housing Management Certification, RAD PBV Management Certification, and/or LIHTC Certification.

• Must have to be able to obtain within 6 months of hire a UPCS Inspections Certification.

• Knowledge of fair housing regulations.

• Must have/obtain IREM Accredited Residential Manager (ARM) designation.

• Excellent customer service skills with the ability to interact with a diverse group of personalities.

• Computer literacy required; including working knowledge of MS Office Suite and property management software/systems preferred.

• Basic math, strong attention to detail and high organizational skills are required.

• Demonstrated strong time management and supervisory skills.

• Must have excellent oral and written communication skills.

• Excellent interpersonal communication skills, including the ability to inspire, motivate and lead staff.

• Valid driver’s license, vehicle, insurance and good driving record.